Robert Nguyen
Houston,TX
Summary
Experienced Project Manager with a strong background in sales, operations, and team leadership, seeking to leverage skills and transition deeper into the IT industry. Proficient in project coordination, process optimization, and vendor management, with a proven track record in the painting and retail sectors. Equipped with a degree in Cybersecurity and certifications in IT support from Google and IBM, combines technical expertise with project management skills to drive efficiency and foster innovation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
ARCOS-Painting
03.2024 - Current
- Manage multiple projects, coordinating resources and resolving issues to ensure timely and effective outcomes
- Analyze and optimize procurement processes, troubleshooting delays and improving operational efficiency
- Provide technical and logistical support to cross-functional teams, ensuring seamless project execution
- Communicate with clients to understand needs, align deliverables, and resolve concerns promptly
Third Key Manager
Sherwin Williams
10.2021 - 03.2024
- Served as the primary technical contact for the store's point-of-sale systems and payment terminals.
- Oversaw store systems and operations, managing inventory tools and resolving operational issues
- Trained staff on company software and tools, improving technical proficiency and system usage
- Analyzed data to optimize inventory processes, ensuring efficient system performance and resource availability
Sales Associate
Sherwin Williams
04.2019 - 10.2021
- Provided technical assistance to customers, troubleshooting product-related issues and ensuring satisfaction
- Operated and maintained POS systems, ensuring accurate transaction processing and system reliability
- Addressed customer inquiries and resolved complaints, delivering prompt and effective solutions
- Managed inventory systems, organizing data to support efficient store operations
Education
Associate of Science - Cybersecurity
LoneStar Community College
Cypress, TXSkills
- Hardware & Software Support
- Basic Network Troubleshooting
- Operating Systems
- Cybersecurity Fundamentals
- Microsoft Office Suite
- Customer Service & User Support
- Problem Solving & Communication
Certification
- Google IT Support
- IBM IT Support
Languages
English
Vietnamese
Timeline
Project Manager
ARCOS-Painting
03.2024 - Current
Third Key Manager
Sherwin Williams
10.2021 - 03.2024
Sales Associate
Sherwin Williams
04.2019 - 10.2021
Associate of Science - Cybersecurity
LoneStar Community College
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