Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Nicholson

Gates,NC

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning for success. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of training modalities and motivational interviewing based selling strategies. Passionate about people and bringing out the best in others and myself. I enjoy life and believe everyday is important and can make a difference.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Gym Manager

Apexx Gym
Gates, NC
07.2023 - 05.2025
  • Implemented strategies for increasing customer retention rates through loyalty programs.
  • Assisted with budgeting for new equipment purchases or staffing changes.
  • Maintained a clean, organized environment throughout the facility at all times.
  • Created promotional materials such as flyers and brochures to advertise services.
  • Ensured the gym had all necessary equipment to maintain safety and efficiency standards.
  • Handled daily administrative tasks including filing paperwork and responding to emails.
  • Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
  • Initiated group programs to challenge members to make exercise part of daily routines.

Key Account Manager

Lift Off Distribution
Williamsburg, VA
06.2022 - 06.2023
  • Maintained a deep understanding of client products and services in order to effectively promote them.
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Developed and implemented key account plans to meet customer needs and increase company profitability.
  • Monitored competitive activities within assigned accounts and communicated findings to management.
  • Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
  • Coordinated cross-functional teams for successful execution of projects related to large scale accounts.
  • Sought out opportunities for upselling additional products or services to existing customers.
  • Collaborated with sales team members to develop solutions tailored to customer needs.
  • Communicated with retailers to provide information on promotions and sales.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Store Manager

Tractor Supply Company
Suffolk, VA
03.2011 - 04.2021
  • Created weekly work schedules for store personnel.
  • Developed strategies to maximize sales and profitability.
  • Planned special promotions or discounts based on market trends.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Store Manager

Food Lion
Roanoke Rapids, NC
01.2004 - 03.2011
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Developed strategies to maximize sales and profitability.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Assessed operational efficiency of the store's departments.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

General Laborer

CDI General Contractor
Rocky Mount, NC
01.2006 - 02.2009
  • Followed instructions from supervisors regarding specific tasks that needed to be completed.
  • Removed debris from construction sites and disposed of it properly.
  • Unloaded building supplies from delivery trucks using forklifts or cranes.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Repaired or replaced damaged structures or components.
  • Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
  • Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Cut and installed tile and hardwood flooring for residential and commercial buildings.

Education

Certificate of Personal Training - Personal Trainer

National Academy of Sports Medicine
Online
11-2023

High School Diploma -

Southampton Academy
Courtland, VA
06.1999

Environmental Science

North Carolina Wesleyan College
Rocky Mount, NC

Skills

  • Group HITT training
  • Group exercise class
  • Semi private training sessions
  • Social Media Content creator
  • Kickboxing Group instructor
  • Functional and Occupational modality of training
  • Strength and Sports based training
  • Policies and Procedures
  • Recruiting and Hiring
  • Store Merchandising
  • Inventory Management
  • Employee Supervision and Motivation
  • Customer Service
  • Process Improvements
  • Decision Making

Certification

  • Personal Trainer
  • Kickboxing Group class
  • HIIT group training
  • Nutritional certification
  • Forklift
  • Serve safe certified

Timeline

Gym Manager

Apexx Gym
07.2023 - 05.2025

Key Account Manager

Lift Off Distribution
06.2022 - 06.2023

Store Manager

Tractor Supply Company
03.2011 - 04.2021

General Laborer

CDI General Contractor
01.2006 - 02.2009

Store Manager

Food Lion
01.2004 - 03.2011

High School Diploma -

Southampton Academy

Environmental Science

North Carolina Wesleyan College

Certificate of Personal Training - Personal Trainer

National Academy of Sports Medicine

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