Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Parham

Detroit,MI

Summary

I work well with customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Valet

LAZ Parking
Detroit, MI
03.2024 - Current
  • Managed team of valet attendants, delegating tasks and ensuring quality standards were met.
  • Greeted customers and provided excellent customer service.
  • Maintained daily records including cash transactions, vehicle keys, and customer information.
  • Ensured proper handling of vehicles by monitoring the speed of attendants while driving cars on the lot.
  • Checked vehicles for any damages before handing over to customers.

Delivery Driver

Red Rose Florist
Detroit, MI
07.2018 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.

LINE WORKER

Fca Us LLC
Sterling Heights, MI
03.2024 - 04.2024

Assembly line worker with 5+ years of experience in large manufacturing plants. Proven
strengths in quickly learning new processes, technologies and machinery, as evidenced by
recent transition from automotive assembly line work to the production of sophisticated
health products.

Custodian/Floor Technician

RNA
Detroit, MI
01.2018 - 02.2019
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.

Cook

Morley Candy Makers
Clinton Township, MI
05.2018 - 07.2018
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ordered supplies as needed for the kitchen.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Monitored stock levels of food items and ordered more when necessary.

Patrol Officer

Securitas
06.2016 - 03.2018
  • Patrolled assigned areas to detect criminal activity and provide public safety.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.

Guest Ambassador

Punch Bowl Social
04.2017 - 07.2017
  • Greeted guests and escorted them to their destination.
  • Provided information about the hotel and its services.
  • Assisted guests with any questions or concerns they had regarding their stay.
  • Facilitated check-in process for arriving guests.
  • Ensured guest satisfaction by providing exceptional customer service.
  • Processed payments for guest transactions accurately and efficiently.
  • Maintained a clean work environment throughout shift hours.

Crew member

E -Blane flooring
06.2015 - 09.2016
  • My responsibilities during this project were to pull and remove the fragments of the old carpet while preparing and laying down the new. I have extensive knowledge, good measuring skills, and excellent communication skills.
  • I have years of industry experience and a broad knowledge of all flooring installation types.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Demasker

Ground Effects LLC
03.2016 - 04.2016
  • Masking trucks to reach the production number before my shift has ended.
  • Sweep and clean areas when the production lines slow down.
  • Attaching rear lights to vehicles.

Package Handler

United Parcel Service UPS/preload
03.2014 - 05.2015
  • Ensure that every labeled package arrives at the right location.
  • Observing the belt while lending help to others in several locations throughout the building.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.

Sales Associate

Dots Fashion
Detroit, MI
03.2012 - 01.2013
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.

Custodian

Detroit Child Development Early Head Start
Detroit, MI
05.2009 - 09.2011
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Inspecting buildings for safety hazards or damages that need to be addressed, reporting any issues to management immediately.
  • Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
  • Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.

Education

Golightly Career Technical Center
Detroit, MI
06.2012

Southeastern High School of Technology
Detroit, MI

Skills

  • Critical Thinking and Deductive Reasoning
  • Studied building plans to assess material and equipment needs
  • Developed alternative training methods as necessary
  • Communication, Decision Making, Time Management, Self-motivation, Conflict Resolution, Leadership, Adaptability, Teamwork Creativity, Analytical, Adaptable (work in changing environment), Quick Learner, Able to Build Relationships, Loyal and Discreet (maintain confidentiality), Flexible, Responsible, Able to Operate Under Pressure, Efficient, Detail-oriented

Certification

Driver's License

Timeline

Lead Valet

LAZ Parking
03.2024 - Current

LINE WORKER

Fca Us LLC
03.2024 - 04.2024

Delivery Driver

Red Rose Florist
07.2018 - Current

Cook

Morley Candy Makers
05.2018 - 07.2018

Custodian/Floor Technician

RNA
01.2018 - 02.2019

Guest Ambassador

Punch Bowl Social
04.2017 - 07.2017

Patrol Officer

Securitas
06.2016 - 03.2018

Demasker

Ground Effects LLC
03.2016 - 04.2016

Crew member

E -Blane flooring
06.2015 - 09.2016

Package Handler

United Parcel Service UPS/preload
03.2014 - 05.2015

Sales Associate

Dots Fashion
03.2012 - 01.2013

Custodian

Detroit Child Development Early Head Start
05.2009 - 09.2011

Golightly Career Technical Center

Southeastern High School of Technology
Robert Parham