Robert Parker
Buffalo
Summary
Experienced courier and delivery driver with over 50 years in transportation, customer service, and logistics. Skilled in DOT regulations, route driving, and safe handling of deliveries. Recognized for professionalism, leadership, and strong communication. Proven ability to manage complex schedules, advocate for special needs, and lead community initiatives. Seeking a full-time Management and or Delivery Driver role in Western, NY.
Overview
45
45
years of professional experience
1982
1982
years of post-secondary education
Work History
Full Time Courier
FedEx Express
Buffalo
03.2022 - Current
- Delivered packages safely and efficiently within assigned delivery area, ensuring timely service to all customers.
- Communicated professionally with customers to provide updates and resolve delivery issues.
- Adhered to DOT and transportation safety regulations, maintaining compliance at all times.
- Operated delivery van and handled manual transmission vehicles with skill and care.
- Used GPS and mobile devices to optimize routes and ensure accurate deliveries.
- Managed loading and unloading of packages, using pallet jacks and other equipment as needed.
- Maintained accurate records of deliveries and pickups using computer systems.
- Demonstrated flexibility and accountability while upholding high standards of customer service.
Self Employed Musician
Freightrain Enterprises LLC
Buffalo
01.1981 - Current
- Led and managed a band, handling hiring, scheduling, and payroll for musicians and staff.
- Negotiated contracts with venues, agencies, and management to secure performance opportunities.
- Organized travel, accommodations, and meals for band members during tours and events.
- Oversaw promotion, merchandise sales, and ordering to support band operations.
- Produced multiple albums, including an award-winning album and Buffalo Music Hall of Fame induction.
- Managed business finances, including taxes, 1099s, and expense write-offs.
- Advocated for children with disabilities, founded "Celebrating Elijah" foundation, and organized annual toy drives for Indigenous children.
- Raised funds to provide service dogs and tracking devices for families affected by autism.
Driver
RT Express
Buffalo
04.2019 - 03.2022
- Delivered packages within assigned area, ensuring timely and accurate service.
- Maintained professionalism and accountability in all customer interactions.
- Adhered to traffic and safety regulations while operating delivery vehicles.
- Managed loading and unloading of packages, ensuring proper handling.
- Utilized GPS and mobile devices to optimize delivery routes.
Self Employed
Lyft
Buffalo
01.2020 - 03.2020
- Provided safe and reliable transportation services to customers using Lyft platform.
- Maintained excellent customer service ratings through professional and courteous interactions.
- Navigated efficiently using GPS and mobile apps to ensure timely pickups and drop-offs.
Self Employed
Uber Partner Drivers
Buffalo
06.2019 - 02.2020
- Provided transportation services as an Uber driver, maintaining high customer satisfaction ratings.
- Communicated effectively with passengers to ensure a positive ride experience.
- Used GPS and mobile technology to navigate efficiently and complete trips on time.
Retail Store Manager
Cavages Records
Buffalo
02.1990 - 08.1994
- Managed daily store operations to ensure smooth functioning and customer satisfaction.
- Trained and supervised staff to enhance service quality and teamwork.
- Developed visual merchandising strategies to improve product presentation and appeal.
Youth Prigram Advicate
Native American Community Services
Buffalo
01.1988 - 05.1992
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Education
Music -
Southside High School
Buffalo, NYSkills
- Adobe Photoshop
- Strategic Planning
- Customer Service
- Community Service
- Basic math
- Communication skills
- Budgeting
- Marketing
- Regulatory compliance
- Contract Negotiation
- Safety regulations
- Event Planning
- GPS
- Negotiation
- Fundraising
- Project team coordination
Awards
Buffalo Music Hall of Fame, 10/01/15, Inducted into the Buffalo Music Hall of Fame
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Full Time Courier
FedEx Express
03.2022 - Current
Self Employed
Lyft
01.2020 - 03.2020
Self Employed
Uber Partner Drivers
06.2019 - 02.2020
Driver
RT Express
04.2019 - 03.2022
Retail Store Manager
Cavages Records
02.1990 - 08.1994
Youth Prigram Advicate
Native American Community Services
01.1988 - 05.1992
Self Employed Musician
Freightrain Enterprises LLC
01.1981 - Current
Music -
Southside High School