ROBERT PEDEN
Flossmoor,IL
Summary
Motivated Business Administration student with strong analytical, communication, and teamwork skills. Experienced in data collection, project coordination, and customer service. Adaptable and detail-oriented, capable of contributing to Human Resources, Business Operations, People Analytics, or general business roles. Known for dependability, professionalism, and the ability to learn quickly in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Intern
Critical Sports & Entertainment
12.2024 - Current
- Assisted with research and data collection for the " Home Team Report" covering all MLB franchises.
- Organized, cleaned, and verified large datasets to ensure accuracy for executive reporting.
- Identified attendance patterns and contributed insights to support internal analytics projects.
- Collaborated with team members on project coordination, task tracking, and deadline management.
- Supported cross-functional operations by completing assignments requiring attentions to detail and strong communication
Theatre Associate
Marcus Theatres
04.2022 - 08.2023
- Delivered excellent customer service to theatre guests.
- Maintained organized, clean lobby and concession areas.
- Processed ticket sales, refunds, and assisted with guest inquiries.
Retail Associate
Kohl’s Department Store
10.2021 - 01.2022
- Assisted customers and ensured high-quality service.
- Organized merchandise displays and maintained store appearance.
- Processed Amazon returns and supported shipment organization.
Education
Bachelor of Science - Business Administration
North Carolina A&T State University
Greensboro, NC12.2026
Skills
- Data Analysis (Excel, Google Sheets,Tableau)
- Business Operations Support
- Human Resources & People Operations (Foundational)
- Communication (Verbal & Written)
- Customer Service & Client Engagement
- Workflow Organization & Efficiency
- Problem Solving & Critical Thinking
- Team Collaboration & Dependability
Languages
English
Native or Bilingual
Timeline
Intern
Critical Sports & Entertainment
12.2024 - Current
Theatre Associate
Marcus Theatres
04.2022 - 08.2023
Retail Associate
Kohl’s Department Store
10.2021 - 01.2022
Bachelor of Science - Business Administration
North Carolina A&T State University