Robert Pedroza
Hillsboro,Oregon
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail, operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
12
12
years of professional experience
Work History
Service Technician/ Yard associate
PacWest Machinery
01.2019 - Current
- While with PacWest I work on a variety of machines from excavators, haul trucks, and even street sweepers
- Along with working on machines I oversaw all shipping and receiving of incoming and outgoing machines
- I worked with heavy haul companies to make sure that the machines would make it to their destination.
Customer Service Associate, •Wardrobe Consultant, •Formalwear Manager, •Second Assistant Manager, •Assistant Manager
Men’s Wearhouse
01.2010 - 01.2019
- While working with The Men’s Wearhouse, I spent many years working with point of sale transactions as well as multiple business to business accounts that I had acquired
- I managed teams ranging from 8 to 22 people
- My responsibilities were as follows
- To make sure my team hit their quarterly and yearly goals
- To make sure my team was accomplishing the corporate directives that were set out for us
- To have coaching conversations with individuals and settle disputes amongst staff
- To train employees to have effective and efficient selling behaviors that would lead to maximum sales.
Education
Portland Community College
2019
high school diploma - undefined
Glencoe High School
2009
Skills
- Customer Service
- Strong Attention to Detail
- Customer Relationships
- Motivated Team Player
- Reliable and Responsible
Timeline
Service Technician/ Yard associate
PacWest Machinery
01.2019 - Current
Customer Service Associate, •Wardrobe Consultant, •Formalwear Manager, •Second Assistant Manager, •Assistant Manager
Men’s Wearhouse
01.2010 - 01.2019
Portland Community College
high school diploma - undefined
Glencoe High School