Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
BusinessAnalyst
Robert Perez

Robert Perez

Houston,TX

Summary

Organized and dedicated Administrative Associate who provides exceptional work in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple tasks. Possesses a basic background in computer troubleshooting and cybersecurity. Self-motivated work ethic to perform effectively, with integrity, in independent or team environments.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work History

Administrative Associate

City of Houston
05.2023 - Current
  • Uses database to search for confidential information.
  • Schedules meetings, updates log book and assigns tasks.
  • Restocks supplies and submits purchase orders to maintain stock levels.
  • Schedules office equipment repair and maintenance, and troubleshoots basic technical issues.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Microsoft applications are deployed on a daily basis.

Computer Repair Technician

Riverside Technologies, Inc.
09.2022 - 02.2023
  • Repaired laptops such as screen replacement, system board replacement, and reimaging.
  • Installed printers and desktop computers at various grade schools for students and faculty.
  • Distributed and assigned laptops; once assigned, users were given step-by-step guidance on setting up their accounts.
  • Microsoft Excel was used to manage warehouse inventory.
  • Applied Enterprise Enrollment when designating laptops to a specific organization such as Aldine Independent School District.
  • Ordered hardware and entered information such as part number and warranty using a database; after parts arrived, the laptop was repaired and quality assurance was performed.

Intelligence Specialist

Navy Reserve
08.2010 - 08.2015
  • Held Top Secret/SCI Clearance for the duration of service.
  • Employed various search engines and databases such as Palantir to find key information on terrorists.
  • Built short biographies; also, information was provided on the individuals' country such as government and economic status.
  • Always exceeded the Navy's fitness requirements.
  • Collaborated with associates to create intelligence for field operations.
  • With attention to detail and creativity, PowerPoint was used for presentations; briefings were given to the unit including high-ranking officers and chiefs.

Education

Google IT Support Professional Certificate -

Coursera
09.2022 - 02.2023

Bachelor of Arts - Philosophy

American Military University
03.2020 - 08.2022

Skills

  • Mission-oriented
  • Ability to work in stressful environments
  • Stellar at organizing data
  • Uses critical thinking to resolve various dilemmas
  • Maintains focus doing research and analysis
  • Proficient in typing
  • Passionate and knowledgeable about technology
  • Self-motivated with little need for supervision
  • Effectively communicates concisely, clearly and tactfully
  • Proactively orders more office supplies
  • Meticulously completes tasks
  • Listens and considers input from all colleagues

Affiliations

The National Society of Leadership and Success

Timeline

Administrative Associate

City of Houston
05.2023 - Current

Google IT Support Professional Certificate -

Coursera
09.2022 - 02.2023

Computer Repair Technician

Riverside Technologies, Inc.
09.2022 - 02.2023

Bachelor of Arts - Philosophy

American Military University
03.2020 - 08.2022

Intelligence Specialist

Navy Reserve
08.2010 - 08.2015

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Robert Perez