ROBERT PETERSON

I communicate regularly with my patient's and go over their medication regimen and help them determine the best course of action in mitigating their health issues

• Assessed clients hair, health and wellness needs by conducting comprehensive interviews and assessments.
• Provided education on healthy eating habits, meal planning, and physical activity, and how each one play a role in hair and overall health.
• Delivered effective one-on-one coaching sessions to help motivate clients toward their health objectives.
• Developed individualized nutrition plans tailored to each client's specific goals, lifestyle and dietary preferences.

• Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
• Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
• Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
• Assisted in resolving conflicts between staff members in a professional manner.
• Monitored regulatory changes affecting the practice of pharmacy and updated staff accordingly.
• Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
• Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
• Provided training sessions for new staff members on proper handling techniques for medications and equipment use.
• Trained pharmacy interns and newly hired technicians.

• Assisted other pharmacy staff with drug inventory, purchasing, and receiving to monitor and correct inventory as you fill prescriptions in order to keep inventory accurate in real time.
• Trained pharmacy technicians to promote error reduction while enhancing efficiency by focusing on one patient at a time and inputting as much information available at the time of inception.
• Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
• Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance. Checked twice a day.
• Communicated regularly with physicians, nurses, insurance companies and managed care organizations about patient current medication regimen and how compliance could be improved by switching to a more affordable prescription in the same drug class.
• Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock by randomly choosing drugs to check computer against actual on-hands counts.

• Managed daily operations of pharmacy, including staffing, scheduling & inventory control.
• Supervised guidance to pharmacy technicians in the preparation & distribution of medication orders.
• Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
• Provided professional consultation services on drug therapy options for patients.
• Ensured that all prescription information was accurately entered into computer system for billing purposes.
• Maintained current knowledge of pharmaceutical products available from various suppliers.
• Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing other related issues.
• Ordered, received & maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
• Evaluated new products & services offered by vendors as potential cost savings measures.
• Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
• Promoted health education programs within the community through public speaking engagements at local schools & businesses.
• Assisted in resolving conflicts between staff members in a professional manner.
• Conducted quarterly reviews of employees' performance against established goals.
• Maintained high standards for customer service at all times by responding promptly to inquiries & complaints from customers.
• Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.