Robert Petkovich
Las Vegas,NV
Summary
Hardworking team player. Ability to multitask and effectively work in a fast paced environment. 10+ years of experience working in customer service and take great pride in making the guests experience outstanding. Knowledgeable about processing payments, using POS systems, and serving alcohol responsibly.
Overview
11
11
years of professional experience
Work History
Bartender Apprentice
ARIA Resort & Casino Las Vegas
06.2018 - Current
- Prepare both signature and craft cocktails, wines, beers, and other beverages for each guest
- Maintain clean, stocked, and efficient bar
- Assist in setting up and breaking down bar area for special events
- Knowledgeable of InfoGenesis POS system
- Completed Forbes Standards Training
Server
Fogo De Chao Summerlin
10.2016 - 06.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Bar Porter
MGM Grand
09.2014 - 10.2016
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
Barback
The Cosmopolitan Of Las Vegas
10.2013 - 09.2014
- Prepared bar for evening team
- Kept clean and organized work station
- Assisted in receiving and stocking bar items
- Provided attentive service and proactively assessed guest needs.
- Learned how to make wide variety of mixed drinks.
- Checked ID cards and verified bar guests were of legal age.
Bar Porter
Bellagio Hotel & Casino
02.2013 - 11.2013
- Checked side duty list for opening and closing procedures.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Moved umbrellas and lounge chairs at request of guests.
Barback
Hard Rock Pool
05.2012 - 02.2013
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Education
High School Diploma -
Arbor View
Las Vegas, NV05.2008
Skills
- Positive interpersonal skills
- Union Pour Card Certification obtained 07/07/2022
- Billing and Payment Processing
- Food Handler Safety
Timeline
Bartender Apprentice
ARIA Resort & Casino Las Vegas
06.2018 - Current
Server
Fogo De Chao Summerlin
10.2016 - 06.2018
Bar Porter
MGM Grand
09.2014 - 10.2016
Barback
The Cosmopolitan Of Las Vegas
10.2013 - 09.2014
Bar Porter
Bellagio Hotel & Casino
02.2013 - 11.2013
Barback
Hard Rock Pool
05.2012 - 02.2013
High School Diploma -
Arbor View
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