Isaac Resnick
St. Petersburg,FL
Summary
Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while efficiently managing multiple tasks. Proven track record of proactively identifying and addressing issues, resulting in optimized processes and enhanced team performance. Committed to supporting team objectives and fostering collaborative workspaces. Passionate about driving results through strategic planning and effective problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server/Bartender
The Lake Club
10.2024 - 02.2026
- Made sure that each member gets the best experience and help resolve any issues that may arise.
- Assist in the hiring process for front of the house employees and setting schedules.
- Responsible for training new employees and making sure their performance is up to company standard.
- Maintained extensive knowledge of food and wine pairings, guiding guests to enhance their dining experience and increasing sales through upselling techniques.
- Collaborated closely with kitchen staff to create new menus and specials.
- Handled sections up to 15 tables while maintaining guest satisfaction.
Server
Vetri Cucina
09.2021 - 09.2024
- Delivered exceptional dining experiences through attentive service and thorough menu knowledge.
- Assisted in wine selection, pairing recommendations based on guest preferences.
- Managed customer inquiries and resolved issues promptly to maintain satisfaction.
- Trained new servers on restaurant protocols, enhancing team efficiency.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
Banquet Server
Palms Casino and Resort
11.2018 - 09.2024
- Provided high-volume food and beverage service for events with up to 1000+ guests, including plated dinners, buffets, and receptions.
- Coordinated with kitchen and banquet captains to ensure seamless service, accurate order delivery, and timely course transitions.
- Set up and arranged banquet spaces according to event specifications, ensuring optimal presentation and functionality.
- Maintained polished and professional presentation and demeanor while interacting with VIP guests and high-profile clients.
Server
Shark
09.2018 - 03.2020
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing orders and coordinating with kitchen staff for timely service.
- Trained new servers in menu knowledge, cash handling procedures, and customer interaction techniques.
- Implemented process improvements that streamlined order taking and increased serving efficiency during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Lola
03.2013 - 09.2018
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables, prioritizing guest needs for optimal dining experience.
- Trained new servers on menu items, service standards, and best practices.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Upsold menu specials and beverages, increasing average ticket sales consistently.
Education
Associate of Arts - Sociology
College of Southern Nevada
Las Vegas, Nevada, NV08-2024
High School Diploma -
Brush High School
Lyndhurst, OHSkills
- Positive interpersonal skills
- Effective team collaboration
- Service excellence
- Analytical problem-solving
- Hospitality service expertise
Certification
- Food Handler Certification, Servsafe, 11/12/24-11/12/27
- Alcohol Certification, TIPS, 11/12/24-11/12/2027
Timeline
Server/Bartender
The Lake Club
10.2024 - 02.2026
Server
Vetri Cucina
09.2021 - 09.2024
Banquet Server
Palms Casino and Resort
11.2018 - 09.2024
Server
Shark
09.2018 - 03.2020
Server
Lola
03.2013 - 09.2018
Associate of Arts - Sociology
College of Southern Nevada
High School Diploma -
Brush High School