Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shelby Embry

Owensboro,KY

Summary

Motivated Administrative Assistant with 4 years of experience offering office support in the Healthcare industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

11
11
years of professional experience

Work History

Server/Bartender

Texas Roadhouse
Owensboro, KY
05.2015 - Current
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Effectively multitasked within fast-paced environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sales Associate/Order Fulfillment Associate

Rice Pharmacy
Beaver Dam, KY
03.2018 - 12.2018
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Stayed up to date on all company products and services to support sales objectives.
  • Listened to customers to understand needs and refer to optimal services.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Built and maintained relationships with peers and upper management to drive team success.

Chiropractic Assistant/Billing Clerk

Bennett Family Chiropractic Center
Hartford, KY
05.2013 - 04.2017
  • Scheduled appointments for patients via phone and in person.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.

Education

Bachelor of Science - Health Administration

Western Kentucky University
Bowling Green, KY
05.2021

Associate of Arts -

Owensboro Community And Technical College
Owensboro, KY
12.2017

High School Diploma -

Ohio County High School
Hartford, KY
06.2010

Skills

  • Computer skills
  • Organizational skills
  • Work ethic
  • Working collaboratively
  • Friendly, positive attitude
  • Microsoft Office
  • Interpersonal skills
  • Team management
  • Dependability
  • Leadership
  • Planning events
  • Scheduling and calendar management

References

Adam Hicks

Manager-Texas Roadhouse

(270) 903-4449

Jonny Shrewsbury

Friend/Mentor- Bluegrass Family Eyecare

(270) 256-2200

Jennifer Miller

Former Coworker- River Valley Behavioral Health

(270) 860-4249

Timeline

Sales Associate/Order Fulfillment Associate

Rice Pharmacy
03.2018 - 12.2018

Server/Bartender

Texas Roadhouse
05.2015 - Current

Chiropractic Assistant/Billing Clerk

Bennett Family Chiropractic Center
05.2013 - 04.2017

Bachelor of Science - Health Administration

Western Kentucky University

Associate of Arts -

Owensboro Community And Technical College

High School Diploma -

Ohio County High School

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Shelby Embry