Robert Petzold
Bloomington,MN
Summary
Highly motivated warehouse worker. Possesses extensive related experience and a dedicated approach to meeting production and quality objectives. Exhibits a strong work ethic and a team-oriented mindset. Offers exceptional skills in inventory management. Recognized for focus and dedication.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Amazon
04.2023 - Current
- Loaded and unloaded both incoming and outgoing shipments
- Maintained a clean and organized warehouse to minimize safety risks
- Assisted with the packaging and labeling of orders
- Utilized a variety of tools and equipment such as pallet jacks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Consistently lifted materials weighing as much as 50 pounds.
Assistant Deli Manager
Publix
03.2018 - 02.2022
- Managed daily operations of deli department, including scheduling, ordering, pricing, and merchandising
- Oversaw team of deli clerks to ensure high standards of customer service and food safety
- Created and implemented innovative marketing strategies to drive deli sales
- Provided training and guidance to deli clerks on customer service techniques and food safety regulations
- Maintained accurate records of inventory and ordered food and supplies to ensure adequate stock
- Maintained a neat and orderly work environment while adhering to all food safety regulations
- Assisted customers in selecting deli products and providing helpful suggestions.
- Increased sales 10% through suggestive selling of promotional items.
- Set schedules for 12 staff by planning and designating shifts and hours.
Car Detailer
Premier Transportation
11.2013 - 01.2018
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Test drove vehicles and reported identified issues to management.
- Managed 30+ fleet vehicles on a daily basis
Café Assistant Manager
Sam's Club
05.2011 - 11.2013
- Managed daily operations of a high-volume café, including opening/closing, cash management, customer service, and staff supervision
- Trained, coached, and developed a team of 6+ individuals to ensure adherence to set standards, protocols, and procedures
- Developed and implemented marketing strategies to promote the café's brand, increase customer loyalty, and maximize revenue
- Managed inventory and maintained accurate records of all food and beverage items
- Implemented cost-effective strategies to control expenses and waste
- Controlled staffing schedules to ensure maximum efficiency
- Developed and maintained positive customer relationships through proactive service delivery and problem resolution.
Education
Basic credits completed - Computer Graphics
Century College
White Bear Lake, MN07.2011
Skills
- Time Management
- Customer Service and Relations
- Willingness to Learn
- Take up Leadership Roles
- Punctual
- Maintain Records
- Maintain Stock and Count
Additional Information
Key job responsibilities
• Correspond with multiple shipping companies and their contacts
• Use multiple shipping company’s software to ship and track packages
• Coordinate trailers to corresponding dock doors and cross docks using SSP
• Troubleshoot shipping problems and errors to resolution
• Ensure trailer utilization is maximized to control transportation costs
• Ensure on-time dock performance
• Assist in updating Staging POD 5s and resource allocation
• Oversee Load Flow Control for the building
• Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads
•Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience.
•Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type
• Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensure successful area performance, through tracking, reporting and feedback of associate performance
• Participate in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Participating in safety initiatives
• Referring all job injuries or safety violations immediately to Area Manager
References
- Reed Cowan, Ex Coworker/Now Friend, 11/01/13, 01/01/18, Premier Transportation, Senior Garage and Vehicle Maintenance
- Joshua McNamarra, Manager, 03/01/18, 02/01/22, Publix
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Warehouse Associate
Amazon
04.2023 - Current
Assistant Deli Manager
Publix
03.2018 - 02.2022
Car Detailer
Premier Transportation
11.2013 - 01.2018
Café Assistant Manager
Sam's Club
05.2011 - 11.2013
Basic credits completed - Computer Graphics
Century College
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