Robert Pezzulo
Plainville,CT
Summary
Dependable lead sales associate with several years of hands-on experience. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Footwear Sales Lead
Dick’s Sporting Goods
Plainville, CT
11.2022 - Current
- Led team in delivering exceptional customer service and product knowledge.
- Trained new associates on sales techniques and store policies.
- Coordinated merchandise displays to enhance visual appeal and accessibility.
- Managed cash office operations, including daily cash counts, deposits, and reconciliation of registers.
- Managed cash register operations using POS system and processed sales and returns.
Fiber Optic Splicer
Core Fiber
Marlborough, Connecticut
12.2019 - 09.2022
- Spliced fiber optic cables using fusion splicing techniques for reliable connections.
- Conducted quality checks on spliced fibers to ensure signal integrity and performance.
- Maintained and organized splicing equipment for optimal functionality and accessibility.
- Installed, tested and maintained fiber optic cables in both aerial and underground environments.
Education
Bachelor of Science - Biology
Central Connecticut State University
New Britain, CT 09.2023 - 05.2025
Associate of Science - General Studies
Tunxis Community College
Farmington, CT 09.2016 - 05.2018
Skills
- Team leadership
- Customer service
- Visual merchandising
- Employee training
Timeline
Bachelor of Science - Biology
Central Connecticut State University
09.2023 - 05.2025
Footwear Sales Lead
Dick’s Sporting Goods
11.2022 - Current
Fiber Optic Splicer
Core Fiber
12.2019 - 09.2022
Associate of Science - General Studies
Tunxis Community College
09.2016 - 05.2018