Robert Pierce
Melbourne
Summary
Results-driven professional with a robust background in electronic manufacturing and program management. Successfully drove company growth, securing $40 million in follow-on sales bookings while enhancing customer satisfaction and operational efficiency through strategic initiatives.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Electronic Manufacturing
COLLINS AEROSPACE, INC.
Melbourne
01.2019 - Current
- Contributed to development of aerospace systems at Collins/UTC Aerospace for commercial and military aircraft.
- Assisted in design and production processes for spacecraft development, ensuring alignment with project specifications.
- Supported integrated airport solutions for passenger and baggage processing in commercial and military sectors.
- Leveraged manufacturing experience in department TDR to prepare for future management roles.
1099 Contractor - Program Management
MNEMONICS INC.
Melbourne
01.2018 - 01.2019
- Secured $40 million in follow-on sales bookings through strategic initiatives.
- Trained sales team in project strategies to prevent future shipment delays and customer complaints.
- Conducted kick-off sessions with quality engineering and sales teams to implement modified build plans.
- Collaborated with cross-functional teams to achieve project objectives and meet deadlines efficiently.
- Reviewed and modified product build and quality procedures for enhanced performance.
- Interfaced with customers to resolve issues, strengthening relationships and ensuring continued business.
- Identified customer needs and addressed inquiries promptly, enhancing overall satisfaction.
- Corrected manufacturing issues at Thruvision Corporation, resolving late deliveries and improving customer satisfaction.
Sales / Business Development
INTERCONNECT CABLE TECHNOLOGY CORP (ICTC USA)
Brooksville
01.2014 - 01.2018
- Secured numerous multi-million dollar manufacturing contracts in commercial and military sectors.
- Supported plant-wide management and quality initiatives while leading business development efforts.
- Developed a sales price quoting matrix for domestic and offshore divisions, enhancing customer service through purchasing BOM health reports.
- Utilized strong interpersonal skills to effectively engage customers and strengthen relationships.
- Delivered innovative solutions that enhanced team performance and improved operational outcomes.
- Collaborated with cross-functional teams to achieve strategic objectives.
- Instituted interactive quality manufacturing procedures, significantly improving on-time delivery, build-time rework rates, and final quality yields.
- Established new product introduction department, reducing scrap and late deliveries during initial project builds.
President / CEO
MSI OF CENTRAL FLORIDA, INC.
Melbourne
01.2006 - 01.2014
- Reorganized unprofitable company, increasing monthly revenue from $85k to $1.5m.
- Directed strategic planning and organizational development initiatives, aligning resources to support sustainable company growth.
- Led strategic planning and execution to drive company growth and profitability.
- Oversaw operations management to ensure efficient service delivery and high client satisfaction, leading to improved customer retention.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
- Fostered a culture of innovation through team collaboration and idea sharing, resulting in enhanced problem-solving and project outcomes.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Directed sales, manufacturing, and P&L for military and commercial customers.
- Successfully booked and completed multiple multimillion-dollar aerospace, defense, and high-tech projects.
- Grew company workforce to 225 employees, operating 24/7, with annual revenue reaching $18m.
- Implemented new technologies to streamline organizational processes.
- Introduced quality manufacturing procedures with custom weekly Kaizen meetings for continuous improvement.
- Developed interactive PowerPoint presentations and trained a high-performing sales team.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Hired, trained, and mentored staff members to maximize productivity.
- Represented the company in industry events, conferences, and public engagements.
President / Owner
PEGASUS SOFTWARE SOLUTIONS INC.
Melbourne Beach
01.2000 - 01.2006
- Founded and managed full-service VAR, selling Orcad PCB CAD software with comprehensive support.
- Maintained 35% annual growth, achieving $18M revenue with 26 employees.
- Expanded company to four divisions: sales, training, custom design, West Coast support, increasing service offerings and market reach.
- Created 'Total Design Solution,' merging multiple programs for efficient customer design processes.
- Directed strategic initiatives to enhance software development, resulting in improved client satisfaction and project delivery.
- Led successful SE team, managing recruitment, training, and performance evaluation.
- Coordinated interdepartmental efforts, aligning activities with organizational goals to streamline operations.
- Oversaw daily administrative tasks including payroll, accounts management, and personnel issues.
VP Engineering
MC ASSEMBLY INC.
Melbourne
01.1985 - 01.2000
- Introduced high-tech manufacturing product lines post-relocation from Silicon Valley, driving profitability.
- Trained and developed cross-departmental high-tech teams, enhancing production of advanced products.
- Achieved 10% revenue growth through diversification into high-tech product mix.
- Secured military multilayer approval for 10-layer 55110-D PCBs, enabling compliance and operational capability.
- Established procedures and trained staff for copper/invar/copper deep space assemblies.
- Implemented teflon hi-speed and polyimide hi-temp down-hole assemblies.
- Oversaw development of impedance controlled and buried resistor assemblies.
- Fostered collaboration among department heads to enhance project execution.
Education
University of Akron
Akron, OhioRevere Sr. High School
Richfield, OhioSkills
- Electronic manufacturing knowledge
- Electronics design
- MRP systems expertise
- Quality assurance
- Supply chain management
- Project management skills
- Excel and SharePoint
- Microsoft Word and PowerPoint
- Problem solving
- Problem resolution
- Cross-functional collaboration
- Client management
- Team leadership
- Strategic planning
- Relationship building techniques
Certification
- ISO Fundamentals
- SBIR/STTR Proposal Writing & Certification
- UL Certification Methodologies
- ITAR Training & Certification
- RoHS Implementation
- MDA Basics and Understanding
- Certified coach – Solution Sales Methodologies
Business Objective
To obtain a position using my experience supporting and supplying complex electronic products/systems to a wide spectrum of markets. Ability to establish and maintain strong positive customer relationships; lead and motivate internal sales and manufacturing support teams; drive inter-company goals to successful completion exceeding customer expectations.
Timeline
Electronic Manufacturing
COLLINS AEROSPACE, INC.
01.2019 - Current
1099 Contractor - Program Management
MNEMONICS INC.
01.2018 - 01.2019
Sales / Business Development
INTERCONNECT CABLE TECHNOLOGY CORP (ICTC USA)
01.2014 - 01.2018
President / CEO
MSI OF CENTRAL FLORIDA, INC.
01.2006 - 01.2014
President / Owner
PEGASUS SOFTWARE SOLUTIONS INC.
01.2000 - 01.2006
VP Engineering
MC ASSEMBLY INC.
01.1985 - 01.2000
University of Akron
Revere Sr. High School