Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Robert Pilling

Jacksonville,FL

Summary

Dynamic professional with a proven track record at KingFish Pest Control, excelling in customer service and safety compliance. Adept at leading teams and developing effective treatment plans, I leverage strong communication skills and operational management expertise to drive results and enhance client satisfaction. Committed to exceeding expectations in every project.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Wildlife Team Lead

KingFish Pest Control
Jacksonville, USA
03.2024 - Current
  • Inspected residential and commercial properties to identify infestation sources and develop effective treatment plans
  • Applied pesticides following EPA regulations and company safety procedures to ensure safe environments
  • Provided exceptional customer service by explaining treatment plans and offering preventative advice to clients

Customer Service Associate + Delivery Driver

Curaleaf Inc.
06.2021 - 07.2023
  • Delivered high-quality customer service by actively listening and addressing customer needs
  • Coordinated and scheduled daily routes for efficient prescription delivery between customers and staff
  • Assisted customers with product inquiries and recommendations.
  • Processed orders and managed customer transactions efficiently.
  • Maintained product knowledge to provide accurate information to customers.

Real Estate Investor

Mayday Home Solutions LLC.
11.2016 - 05.2021
  • Owned and operated small business managing day-to-day operations, including scheduling, contract review, and communication with homeowners and contractors
  • Completed home renovation project on budget, achieving return on investment above expectations
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Aviation Mechanic

The United States Navy
12.2010 - 10.2017
  • Maintained and inspected aircraft while supervising maintenance team to ensure compliance with active flight schedule
  • Earned qualifications on multiple aircraft platforms, demonstrating adaptability and resilience in high-pressure environment
  • Inspected aircraft systems for compliance with safety and operational standards.
  • Diagnosed mechanical issues using advanced troubleshooting techniques and tools.

Education

Heating, Ventilation, Air Conditioning & Refrigeration Certification -

Florida State College of Jacksonville
Jacksonville, FL
05-2018

High School Diploma -

Villa Park High School
Orange, CA
05-2010

Associate of Arts -

Florida State College of Jacksonville
Jacksonville

Skills

  • Wildlife management
  • Wildlife conservation
  • Environmental regulations
  • Operations management
  • Team leadership
  • Coaching and mentoring
  • Communication skills
  • Conflict resolution
  • Time management

Certification

  • HVAC/R Certified, 12/01/18
  • Collateral Duty Quality Assurance Representative, 01/01/15
  • Collateral Duty Inspector, 08/01/13

References

Available upon request

Timeline

Wildlife Team Lead

KingFish Pest Control
03.2024 - Current

Customer Service Associate + Delivery Driver

Curaleaf Inc.
06.2021 - 07.2023

Real Estate Investor

Mayday Home Solutions LLC.
11.2016 - 05.2021

Aviation Mechanic

The United States Navy
12.2010 - 10.2017

Heating, Ventilation, Air Conditioning & Refrigeration Certification -

Florida State College of Jacksonville

High School Diploma -

Villa Park High School

Associate of Arts -

Florida State College of Jacksonville
Robert Pilling