Robert Pilling
Jacksonville,FL
Summary
Dynamic professional with a proven track record at KingFish Pest Control, excelling in customer service and safety compliance. Adept at leading teams and developing effective treatment plans, I leverage strong communication skills and operational management expertise to drive results and enhance client satisfaction. Committed to exceeding expectations in every project.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Wildlife Team Lead
KingFish Pest Control
Jacksonville, USA
03.2024 - Current
- Inspected residential and commercial properties to identify infestation sources and develop effective treatment plans
- Applied pesticides following EPA regulations and company safety procedures to ensure safe environments
- Provided exceptional customer service by explaining treatment plans and offering preventative advice to clients
Customer Service Associate + Delivery Driver
Curaleaf Inc.
06.2021 - 07.2023
- Delivered high-quality customer service by actively listening and addressing customer needs
- Coordinated and scheduled daily routes for efficient prescription delivery between customers and staff
- Assisted customers with product inquiries and recommendations.
- Processed orders and managed customer transactions efficiently.
- Maintained product knowledge to provide accurate information to customers.
Real Estate Investor
Mayday Home Solutions LLC.
11.2016 - 05.2021
- Owned and operated small business managing day-to-day operations, including scheduling, contract review, and communication with homeowners and contractors
- Completed home renovation project on budget, achieving return on investment above expectations
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Aviation Mechanic
The United States Navy
12.2010 - 10.2017
- Maintained and inspected aircraft while supervising maintenance team to ensure compliance with active flight schedule
- Earned qualifications on multiple aircraft platforms, demonstrating adaptability and resilience in high-pressure environment
- Inspected aircraft systems for compliance with safety and operational standards.
- Diagnosed mechanical issues using advanced troubleshooting techniques and tools.
Education
Heating, Ventilation, Air Conditioning & Refrigeration Certification -
Florida State College of Jacksonville
Jacksonville, FL05-2018
High School Diploma -
Villa Park High School
Orange, CA05-2010
Associate of Arts -
Florida State College of Jacksonville
JacksonvilleSkills
- Wildlife management
- Wildlife conservation
- Environmental regulations
- Operations management
- Team leadership
- Coaching and mentoring
- Communication skills
- Conflict resolution
- Time management
Certification
- HVAC/R Certified, 12/01/18
- Collateral Duty Quality Assurance Representative, 01/01/15
- Collateral Duty Inspector, 08/01/13
References
Available upon request
Timeline
Wildlife Team Lead
KingFish Pest Control
03.2024 - Current
Customer Service Associate + Delivery Driver
Curaleaf Inc.
06.2021 - 07.2023
Real Estate Investor
Mayday Home Solutions LLC.
11.2016 - 05.2021
Aviation Mechanic
The United States Navy
12.2010 - 10.2017
Heating, Ventilation, Air Conditioning & Refrigeration Certification -
Florida State College of Jacksonville
High School Diploma -
Villa Park High School
Associate of Arts -
Florida State College of Jacksonville