Robert Poole
Los Angeles,CA
Summary
Dynamic professional with a proven track record in leadership and communication, excelling in team management and training to drive high performance. Expertise includes conflict resolution, time management, and effective instruction, consistently fostering collaboration and delivering impactful results. Recognized for a strong commitment to adaptability and reliability, with a focus on leading with integrity and flexibility. Prepared to align efforts with organizational objectives while promoting a culture of excellence that inspires teams to thrive.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Airport Operations Move Team Supervisor
United Airlines
Los Angeles, CA
10.2023 - Current
- Oversee daily operations, ensuring compliance with safety regulations and company policies.
- Train and mentor team members to enhance performance and productivity.
- Developed and implemented process improvements, resulting in increased operational efficiency.
- Coordinate schedules, optimizing resource allocation for peak travel periods.
- Facilitate strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Evaluate team member performance regularly, providing guidance for professional growth and development.
- Collaborate with upper management to establish performance goals for the team and develop strategies for achieving them.
- Communicate policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Develope a cohesive team environment through regular communication, collaboration, and constructive feedback.
Move Team Employee
United Airlines
Los Angeles, CA
10.2017 - 10.2023
- Provided all aspects for the safe and efficient movement of aircraft to and from maintenance facilities and gates for on-time departures, needed gate space, and when mandatory maintenance work need to be performed.
- Enhanced team performance by training new members effectively. Conducted classroom training and observations to ensure readiness for team integration.
- LOSA trained with the consistent observing of Standard Operating Procedures and communicating with team when they are not being followed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Ramp Service Person
United Airlines
03.1995 - 10.2017
- Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Complete paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required. Receive and dispatch aircraft from the terminals. Operate air stairs and air start units. As part of the Tow and Brake team, tasked with the safe movement of aircraft to and from gates and maintenance facility.
Education
Aviation Maintenance
West Los Angeles
01-1996
High School Diploma -
Westchester High School
01-1993
Skills
- Certified Crew Resource Management Classroom Instructor
- Certified Instructor and Facilitator for Airport Operations
- Superior communication skills with customers, co-workers, and Airport Ground Frequencies
- Well organized and highly efficient working in a multi-tasking dynamic environment Ability to plan, organize, and supervise the work of others
- Extensive experience with aircraft movements
- Knowledgeable and experienced in Move Team operations
- Possess a strong combination of training, experience, and LOSA auditing with a great emphasis on safety
- Effective leadership
- Assignment delegation
- Report preparation
- Staff training
- Coaching and mentoring
Certification
- Certified Instructor and Facilitator Skills: Basic for AO.
- Crew Resource Management for Aircraft Move Team - Qualified Instructor - Classroom.
- Sologic Root Cause Analysis (RCA) - Analyst Level
Timeline
Airport Operations Move Team Supervisor
United Airlines
10.2023 - Current
Move Team Employee
United Airlines
10.2017 - 10.2023
Ramp Service Person
United Airlines
03.1995 - 10.2017
Aviation Maintenance
West Los Angeles
High School Diploma -
Westchester High School