Over thirty years of successful achievements in Customer Service, Sales and Merchandising relating to Management and Financial standards and goals. Authorized to work in the US for any employer.
Work History
Storage Manager
3 Years
AFFORDABLE SELF STORAGE | 08.2023 - Current
Interacted with new and current customers via telephone and in person daily for rental transactions and revenue collection.
Oversaw daily operations of storage facility to ensure efficient workflow and customer satisfaction.
Implemented inventory management systems to optimize space utilization and enhance organization.
Trained and mentored staff in best practices for customer service and facility maintenance.
Car Rental Driver
4 Months
EDS Service Solutions | 03.2023 - 07.2023
Delivered and picked up vehicles at multiple locations across Louisiana, Mississippi, and Alabama, adhering to directions from Hertz. Organized travel in compliance with safety procedures, ensuring accuracy and timeliness of paperwork.
Operated delivery vehicles safely and efficiently across designated routes.
Ensured timely pickup and delivery of goods, maintaining schedule adherence.
Conducted routine vehicle inspections to ensure compliance with safety regulations.
Semi-Retired
1 Month
01.2023 - 02.2023
Took time to spend with family after conclusion of Cajun Celebration. Adjusted travel plans due to Covid-19. Now time to apply my wealth of work experience to something new!
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
While still living in Florida I started researching, developing and producing a Product. In 2015 moving to Louisiana I registered my Company with the State. Produced, marketed, and serviced clientele, establishing a strong customer base. Sold products at farmers markets throughout southeastern Louisiana, enhancing local brand presence.
Retail Merchandiser
7 Months
Acosta Sales & Marketing | 11.2012 - 06.2013
Worked as Retail Merchandiser with the Winn-Dixie Travel Team under the direction of Mike Roy of Winn Dixie. Executed new store openings, reopened old stores, remodeled, and reset all departments in existing stores to enhance customer experience.
Developed and implemented merchandising strategies to enhance product visibility and sales.
Trained and mentored junior team members on best merchandising practices.
Analyzed market trends to optimize product placement and inventory levels.
Retail Merchandiser
2 Years
Various Companies and Locations | 10.2010 - 10.2012
Executed merchandising tasks for Advanced Retail Merchandising Inc., WIS International, Davaco, SMS, and Dot2Dot in major retail locations.
Developed and implemented visual merchandising strategies to enhance product presentation.
Collaborated with retail teams to execute promotional setups and seasonal displays.
Analyzed market trends to optimize product assortment and inventory levels.
District Coordinator
1 Year 6 Months
HDA Merchandising, Inc | 09.2008 - 03.2010
Coordinated merchandiser activities with the District Manager to maintain quality standards. Interviewed, hired, and trained staff to execute resets, display setups, seasonal merchandising, stocking, replenishment, and order placement for key accounts.
Coordinated district operations to ensure alignment with company merchandising strategies.
Developed and implemented training programs for new team members, enhancing efficiency and performance.
Collaborated with cross-functional teams to optimize inventory management processes across multiple locations.
Vice President
7 Years
JAE R. Enterprises, Inc. | 08.2001 - 08.2008
Consulted on sales, merchandising, measurement, and installation of home products for various companies, including a contractor for Home Depot. Including a Company contracted by Home Depot for installing flooring, doors windows and kitchens. Managed customer service support to resolve issues with customers, vendors, installers, and store management. Worked as seasonal merchandiser, executing reset and restocking projects with Anderson Merchandisers servicing Walmart.
Led strategic initiatives to enhance operational efficiency and drive organizational growth.
Developed and implemented comprehensive business strategies to expand market presence.
Streamlined communication across departments, fostering collaboration and improving project outcomes.
Special Services Manager
8 Years 2 Months
Home Depot | 05.1993 - 07.2001
Worked as a Sales Associate in the Flooring and Building Materials Department, and later promoted to Special Services Manager. Dealt with and resolved customer issues relating to all aspects of store installations and operations. Trained and directed staff in sales, installation, and customer engagement, fostering professional development and contributing to overall profitability. Participated in new store opening by installing racking and merchandising, ensuring a well-organized and appealing store layout.
Led special services team to enhance customer satisfaction through tailored assistance and support initiatives.
Developed and implemented training programs for staff on product knowledge and service excellence.
Streamlined operational processes to improve efficiency in service delivery and resource allocation.
Manager Financial Assistance Unit
2 Years 5 Months
Orlando Regional Medical Center | 06.1989 - 11.1991
Recruited by corporate director of patient services to establish a new department in patient services. Coordinated and administered program across four-hospital system, enhancing collaboration and service delivery. Managed staffing, training, development, billing, budgeting, and coordinated relationships with county, state, and federal managers for business matters.
Oversaw daily operations, ensuring compliance with healthcare regulations and standards.
Developed and implemented strategic initiatives to enhance patient care quality and satisfaction.
Led multidisciplinary teams in optimizing workflow efficiency across departments.
Education
High school diploma - College preparatory with a focus on mathematics
Cambridge High School | Cambridge, OH | 06-1961
I attended Ohio University in Athens, Ohio
Skills
Warehouse operations
Shipping and receiving
Stock control
Inventory management
Inventory management
Cost control
Performance optimization
Operational efficiency
Military Service
Branch: United States Army National Guard
Service Country: United States
Rank: Specialist 4th Class
January 1964 to January 1971
I wanted to serve my Country without the possibility of being sent to Vietnam. So I joined the United States Army National Guard.
Timeline
Storage Manager
AFFORDABLE SELF STORAGE
08.2023 - CurrentRead More
Car Rental Driver
EDS Service Solutions
03.2023 - 07.2023Read More
Semi-Retired
01.2023 - 02.2023Read More
President and Founder
Cajun Celebration Products LLC
04.2013 - 01.2020Read More
Retail Merchandiser
Acosta Sales & Marketing
11.2012 - 06.2013Read More
Retail Merchandiser
Various Companies and Locations
10.2010 - 10.2012Read More
District Coordinator
HDA Merchandising, Inc
09.2008 - 03.2010Read More
Vice President
JAE R. Enterprises, Inc.
08.2001 - 08.2008Read More
Special Services Manager
Home Depot
05.1993 - 07.2001Read More
Manager Financial Assistance Unit
Orlando Regional Medical Center
06.1989 - 11.1991Read More
Cambridge High School
High school diploma from College preparatory with a focus on mathematics