Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Robert Rabe III

Locust Dale,VA

Summary

Dynamic and adaptable professional with a proven track record at Sheetz, where I enhanced customer satisfaction and streamlined operations. Skilled in multitasking and problem-solving, I excel in fast-paced environments, ensuring high-quality service and operational efficiency. My teamwork and technical support abilities have significantly contributed to achieving and surpassing goals.

Overview

3
3
years of professional experience

Work History

Team Member

Sheetz
06.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Reduced wait times for customers by implementing more efficient checkout process.

Cashier

Food Lion
05.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Cashier/Busser

ITAVIE New York Grill & Italian Bakery
04.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
  • Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.

Education

Bachelor - Computer Science

Germanna Community College
Locust Dale, VA
08.2026

High School Diploma -

Orange County High School
Orange, VA
05.2024

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Basic Computer Skills
  • Complex Problem-Solving
  • Technical Support
  • Time Management
  • Multitasking
  • Excellent Communication
  • Analytical Thinking
  • Team building
  • Organizational Skills
  • Decision-Making
  • Task Prioritization
  • Goal Setting
  • Self Motivation
  • Adaptability
  • Time management abilities

Accomplishments

During my High School career, I maintained a 4.0 GPA throughout all of High School. I'm currently studying in the field of Computer Science in which I'm aimed at earning my associate's degree to in which transfer to go to Virginia Commonwealth University (VCU) in Richmond, VA.

Timeline

Team Member

Sheetz
06.2022 - Current

Cashier

Food Lion
05.2022 - 06.2022

Cashier/Busser

ITAVIE New York Grill & Italian Bakery
04.2021 - 08.2021

Bachelor - Computer Science

Germanna Community College

High School Diploma -

Orange County High School

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Robert Rabe III