Robert Rankin
San Leandro,CA
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
27
27
years of professional experience
Work History
Senior Business Analyst
Judicial Council of California
06.2022 - Current
- Supported the JCC Information Technology (IT) Office and Branch Accounting and Procurement, Finance and Human Resources SAP applications
- Worked closely with the customer team, courts and the application development and analysis teams to identify needs; solve immediate problems and create quality products and processes
- Regularly served as a Project Manager for large, complex business systems projects, and provided guidance and direction for work assigned to support project teams
- Responsible for creating JCC Technology Center application business and technical requirements documents and project plans; reviewed and updated functional specifications and test scripts for new technology deployments; provided support for on-boarding of courts; coordinated activities with other IT units, business partners, court staff and vendor partners; and maintenance and operations support.
Senior Business Systems Analyst
Judicial Council of California
01.2022 - 06.2022
- Assisted the Judicial Council Information Technology (JCIT) office in the effort to operationalize the recommendations of the Intelligent Forms Workstream Phase 1
- Was responsible for conducting needs analysis, documenting business requirements and performing a comparative product analysis to allow the branch to achieve its objectives for related services (forms platform and software; APIs, professional services; adaptive forms builder; certification and e-signature; versioning) forms management.
Senior Business Analyst
HSG Consulting LLC
03.2020 - 01.2022
- Define, document, and maintain business processes, requirements, and policies
- Supported system testing, including development of test scenarios for new functionalities and implementation of bug fixes
IT Senior Project Manager
California Department of Industrial Relations
09.2014 - 03.2020
- Led the Case Management Calendaring, Editing and Docketing efforts to convert 11 practice areas within the agency from paper filing, Outlook calendaring and manual office white board calendars along with email file sharing to an online, multi-office easy-to-use, electronic court case management and calendaring system
- Managed requirements development, AS-IS, TO-BE scenarios with Viso presentations
- Worked with vendors through the full procurement life span
- Utilized the full CDT PAL process four phases for project tracking and communication
- Worked with business owners to identify problems and opportunities with current business practices and establish a solid business case aligned with legal's strategic direction
- Set clear, measurable objectives for the project team and its procurement support vendor, then worked with subject matter experts to create end-to-end documentation of the 11 practice areas business processes
- This process reaffirmed the opportunities documented in S1BA and guided the team in defining future standardized and streamlined state business processes
- Managed the procurement and successful implementation of department cloud services
- Successfully procured various vendors for application redesign and maintenance using RFIs, RFOs, RFPs, and RFQs
- Wrote requirements and delivered documentation for the cloud SaaS implementation
- Managed the conversion of DIR’s Prevailing Wage system impacting multi state wide offices and public utliziation of wages and processes.
Lead Senior Project Manager
01.1997 - 09.2014
- On multiple programs impacted by over one hundred applications and representing a portfolio of over ten million dollars
- State of California Calnet Contract projects and conversions
- Worked with over 160+ business units and applications to convert Calnet accounts from one contractual agreement to another over the course of ten years
- Managed sixty projects representing a portfolio of over fifteen million dollars
- SIP 8
- Coordinated international requirements, design, development, and implementation the process of connecting to the AT&T IP Toll Free Service using SIP impacting over four million customers
- Lead Project Manager for a portfolio of projects related to the requirements, design and implementation of consumer packages offered to the customer at a specified price
- Project involved numerous data warehouse impacts, the development of complex databases and multiple application interfaces
- Title 1
- Regional project for creation of architecture that would support flow through of current and future phases for Separate Wholesale Voice and Network Order Bureau DSL flows
- Winner of
Education
BCIS - Computer Information Systems
DeVry University
Skills
- Project Management for numerous applications
- Successful Business Requirements
- Successful Case Management and Calendaring implementation
- Test case scenarios
Timeline
Senior Business Analyst
Judicial Council of California
06.2022 - Current
Senior Business Systems Analyst
Judicial Council of California
01.2022 - 06.2022
Senior Business Analyst
HSG Consulting LLC
03.2020 - 01.2022
IT Senior Project Manager
California Department of Industrial Relations
09.2014 - 03.2020
Lead Senior Project Manager
01.1997 - 09.2014
BCIS - Computer Information Systems
DeVry University
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