Robert Ratchford
New Haven,CT
Summary
Versatile and compassionate professional with a proven track record in enhancing patient wellbeing at Gt Independence and optimizing operational efficiency at FleetPride. Excelled in emotional support and meticulous inventory management, achieving significant improvements in patient care and shipping accuracy. Demonstrates exceptional interpersonal skills and a commitment to safety and quality standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PCA
Gt Independence
10.2024 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Consultant
Trippiesmallsexotics
11.2023 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Shipping and Receiving Clerk
FleetPride
06.2010 - 06.2021
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
Education
GED -
Adult Education
New Haven, CT06.2006
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- Meal preparation
- Mobility support
- Feeding assistance
- CPR certification
Certification
I am also cpr certified
Timeline
PCA
Gt Independence
10.2024 - Current
Consultant
Trippiesmallsexotics
11.2023 - Current
Shipping and Receiving Clerk
FleetPride
06.2010 - 06.2021
I am also cpr certified
GED -
Adult Education
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