Robert Redman
Kansas City Metropolitan Area
Summary
Dynamic operations executive with over 30 years of experience enhancing business performance and operational efficiency across diverse sectors. Demonstrated success managing multi-million dollar operations while leading high-performing teams. Recognized for developing future leaders and implementing systems that drive productivity, profitability, and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Sales Manager
Royal Roofing & Solar
01.2023 - Current
- Provide operational leadership for a growing roofing and solar organization supporting approximately $12 million in annual revenue while helping coordinate nearly 500 residential projects annually.
- Developed structured sales and onboarding program, enhancing employee readiness and ensuring consistency in training.
- Led team of 15 professionals, fostering accountability and driving continuous improvement initiatives.
- Partner closely with production, scheduling, and customer service departments to ensure successful project completion.
- Help coordinate operational priorities while maintaining exceptional customer satisfaction.
- Utilized HubSpot CRM to streamline communication, enhance workflow, and boost customer engagement.
Production Manager
Aspen Contracting
01.2021 - 01.2023
- Directed daily production operations, project scheduling, subcontractor coordination, and quality control to ensure efficient project completion and customer satisfaction.
- Managed production schedules across multiple active construction projects.
- Coordinated crews, materials, and inspections to align project timelines and ensure on-time delivery.
- Streamlined workflow management to enhance operational efficiency and meet project deadlines.
- Utilized GiddyUp software to track production and project progress.
- Collaborated with sales and production teams to address issues and achieve customer satisfaction.
Owner / President
Redman's Furniture
01.2001 - 01.2021
- Founded and managed all operational aspects of an independent retail furniture business, overseeing finance, inventory, purchasing, logistics, staffing, marketing, and customer service.
- Directed all day-to-day business operations for two decades, ensuring seamless execution across functions.
- Managed complete Profit & Loss responsibility.
- Maintained long-term profitability through strategic financial oversight and operational discipline.
- Developed operational systems that improved efficiency and customer satisfaction.
- Recruited, hired, trained, and mentored employees.
- Established strong reputation for exceptional customer service, resulting in high levels of repeat business.
Sales Manager
La-Z-Boy Furniture Galleries
01.1992 - 01.2000
- Achieved the highest sales increase in company history for the Kansas City market while maintaining operational excellence.
- Managed operations across three retail locations with responsibility for approximately $25 million in annual revenue and supervision of 35 employees.
- Directed daily operations, ensuring profitability and operational consistency across locations.
- Maintained full Profit & Loss accountability.
- Designed and implemented leadership and sales training program, enhancing team capabilities and sales effectiveness.
- Traveled nationally delivering operational leadership and management training.
- Utilized SQL reporting to monitor operational performance, identifying and prioritizing improvement opportunities.
Education
High School Diploma -
Truman High School
Independence, MO05-1995
Skills
- Sales strategy development
- Sales forecasting
- Sales training
- Sales engagement
- Account management
- Coaching and development
- Team leadership
- Performance management
- Operational efficiency
- Change management
- HubSpot CRM proficiency
Leadership Philosophy
I believe outstanding operations are built through strong leadership, disciplined execution, and continuous improvement. Throughout my career, I have emphasized creating efficient systems, developing employees, and fostering accountability while maintaining a relentless focus on customer satisfaction. My leadership style is collaborative, practical, and results-oriented, ensuring operational goals are achieved without losing sight of the people who make success possible.
Operations Highlights
- Directed operations responsible for up to $25 million in annual revenue
- Managed full Profit & Loss responsibility throughout executive leadership roles
- Led teams of up to 35 employees
- Owned and operated a successful business for 20 years
- Managed approximately 500 roofing and solar projects annually
- Developed and implemented company-wide leadership and training programs
- National trainer and public speaker focused on leadership development
- Extensive experience in hiring, coaching, performance management, and succession planning
- Improved operational efficiency through process development and cross-functional collaboration
Timeline
Sales Manager
Royal Roofing & Solar
01.2023 - Current
Production Manager
Aspen Contracting
01.2021 - 01.2023
Owner / President
Redman's Furniture
01.2001 - 01.2021
Sales Manager
La-Z-Boy Furniture Galleries
01.1992 - 01.2000
High School Diploma -
Truman High School