Robert Reed
Summary
Experienced Development Project Manager with 15 years of expertise in overseeing and coordinating technical projects. Proficient in implementing quality assurance protocols, supervising personnel, and optimizing engineering methodologies. Proven track record of delivering projects on time and within budget while adhering to industry standards.
Overview
21
21
years of professional experience
11
11
Certifications
Work History
Technical manager
- To help support both the construction phase and integration phase of newly added system modification
- This includes sector adds for macro cells for both AT&T and T-Mobile as well as system expansion of the Boeing iDAS system this included expansion into new areas and call testing once construction was completed
- Supported AT&T in troubleshooting network issues such as identifying key issues that impacted cellular performance this included PIM identification and isolate, spectrum interference, design and installation problems
- Responsible for the installation and commissioning of the SIAD upgrade project in Washington and Oregon
- This included the logistical handling of equipment from warehouse to warehouse and to help support proper scheduling of installation, and Hot Cuts with AT&T.
Development Project Manager – Sr. Field
T-Mobile
Seattle, WA
01.2019 - 01.2023
- Managed AAV & Microwave deployment for new site builds and retain projects
- Worked with regional teams on transportation design and equipment ordering and tracking until circuits are delivered and turned up
- Worked with Field and Switch operation managers on scheduling and working with contractors on preparing sites for LEC circuits
- Developed market level trackers to support multiple projects to improve on forecasting and accurate milestones throughout the project as well as BOM submission and receiving
- Scheduled weekly calls with LECs to get updated schedules and to escalate on going delays to keep the project on track with pace commitments
- Worked with contractors in the market such as tower crews, Ericsson and other vendors on the proper handling and documentation of cellular equipment when replacing faulty equipment to keep assets from being lost and returned for replacement
- Installed and configured a wide range of cell support equipment such as AVIAT & Ceragon microware IDUs and RFUs, various cell site routers such as Nokia SAR and SAS type
- Made sure to follow all MOPs while doing so to keep network outages to a minimum and worked directly with technical support, if necessary, to help get issues resolved
- Track and follow project process for AAV and Microwave
- Duties included working with various contractors performing site walks and on-site construction and updating project milestones during each stage of the project
- Track and manage materials for individual projects to make sure each project receives materials in a timely manner to keep the project on track until completion
- Worked to develop standards and MOPs on various small projects to align different departments and to reduce delays on milestone commitments.
Technical Support Manager
Pioneer Communications Group
Woodinville, WA
01.2018 - 01.2019
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
RFME Manager / RF Engineer
AT&T Mobility
Charlotte, NC
01.2008 - 01.2018
- Currently working as RFME to detect, isolate, and resolve any UL remediation problems impacting the AT&T network
- My duties were to detect, isolate and resolve all external interference issues that are operating in our band including FM broadcasters, CATV providers, unintentional radiators such as TV antennas, cell boosters, and other electronic devices and or equipment
- Helped support the RFME program in the beginning by training most RFME’s in the Southeast on how to properly identify interference issues using the AT&T tools such as Quantum, MBBT, Ericsson OSS element manager, RMAP, and how to properly use TEMS drive test software and post processing tools for signal testing
- Supported field operations when troubleshooting internal and external PIM issues
- Also assisted with generator deployment, technical support and logistics during unforeseen natural disasters due to weather
- Provide support on all RF and/or RAN designs, planning and monitoring all 2G, 3G and LTE installation overlays
- Made sure contractors used and followed all configuration guidelines when building new and/or changing existing cell sites and all proper documentation was updated
- Ensured all network outages and/or impacts were reported and dispatched to the proper group via CTS ticketing system
- Also managed assigned tickets to verify they are processed properly and escalated accurately if necessary
- Supported various groups within AT&T in the installation, commissioning, and optimization of both our iDAS and oDAS systems in both venue and business locations such as Panther Stadium and Duke Energy HQ
- Supported the optimization of network parameters and changes to support traffic loads, KPI and Corporate standards daily and during 3P events such as NFL, Nascar, PGA, and 2012 DNC event in Charlotte.
Skills
Six SigmaExtensive knowledge in RF tools and Computer SoftwareJDSU CIPRI AnalyzerAnritsu Cell MasterSun Set T1/T3 Test EquipmentRohde & Schwarz spectrum analyzerTEMS Investigation/DiscoveryGladiator, Windcatcher, (post processing tools)EXFO Fiber Troubleshooting and TestingPIER, RIOT, SLIPD, Excel, PowerPoint, ANPS, Word, SecurerCRT, Outlook, TEAMS, SLACK, Power Bi
Certification
Emerson – HVAC installation and maintenance Certification.
Education
High School Diploma - undefined
Timeline
Development Project Manager – Sr. Field
T-Mobile
01.2019 - 01.2023
Technical Support Manager
Pioneer Communications Group
01.2018 - 01.2019
RFME Manager / RF Engineer
AT&T Mobility
01.2008 - 01.2018