Robert Reyes
Sanger,TX
Summary
Professional banking specialist with comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Valued team collaborator who adapts to changing priorities and consistently achieves results. Skilled in financial advising and client relationship management.
Overview
25
25
years of professional experience
Work History
Associate Personal Banker
Wells Fargo Bank
10.2014 - Current
- Worked closely with management to help develop my manager and coaching skills.
- Developed and strengthened my knowledge with processing transactions to ensure the accuracy and proficiency of customer transactions.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Store Manager
Radio Shack
03.2000 - 06.2014
- Manage daily store operations with a strong focus around our customer experience, along with maintaining business objectives.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Encourage and motivated my sales team to build their knowledge around our products, to ensure that when customers had questions they could be answered.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School -
Fossil Ridge High School
05-2000
Skills
- Coaching and leadership experience
- Comfortable navigating multiple computer systems, applications and search tools
- Excellent verbal, written, and interpersonal communication skills
- Independent judgment and critical thinking
- Relationship building
- Client relationship management
- Branch operations
Affiliations
Hispanic and Latin Connection - Member
Timeline
Associate Personal Banker
Wells Fargo Bank
10.2014 - Current
Store Manager
Radio Shack
03.2000 - 06.2014
High School -
Fossil Ridge High School
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