Robert Rhoades
Marysville
Summary
Field service engineer with extensive experience at AKSM, specializing in calibration and technical troubleshooting. Achieved significant improvements in equipment functionality through effective collaboration and critical thinking. Committed to delivering exceptional customer service and maintaining high-quality standards to ensure operational reliability.
Overview
36
36
years of professional experience
Work History
Field Service Engineer
AKSM
Columbus
04.2008 - Current
- Executed repairs and scheduled preventive maintenance on mobile medical equipment to ensure optimal performance.
- Enhanced equipment functionality through multiple upgrade initiatives.
- Collaborated with team to address and fulfill needs of doctors and patients, enhancing service delivery.
Sr. technical analyst
Rockwell Automation
Westerville
10.2000 - 04.2008
- Collaborated with Nuclear Power Industry auditors to achieve NUPIC certification, enhancing organizational credibility.
- Conducted quality, safety, and environmental internal audits to maintain compliance and uphold standards.
- Repaired, calibrated, and certified customer-owned vibration analysis and measurement equipment, ensuring operational reliability.
Repair technician
entek ird
Columbus
07.1994 - 10.2000
- Repaired, calibrated, and certified customer-owned vibration analysis, measurement, and balancing equipment, ensuring operational reliability and customer satisfaction.
- Contacted customers to discuss service options and pricing, providing tailored solutions to meet their needs.
- Collaborated with team to achieve ISO 9001 certification, enhancing company's quality management system.
Production technician
ird mechanalysis
Columbus
01.1990 - 07.1994
- Recognized as leading technician in department, highlighting critical contributions to team objectives.
- Monitored production processes to ensure quality standards were met.
- Collaborated with team members to troubleshoot equipment issues promptly.
- Operated machinery for assembling and testing mechanical components.
- Ensured functionality of vibration analysis and measurement equipment, supporting adherence to operational standards.
Education
AAS - ElectronicS engineering technology
Columbus State Community college
columbus, oh09.1989
Skills
- Electronic calibration
- Test and measurement expertise
- Component-level troubleshooting
- Electronic soldering techniques
- Safety auditing
- Project delivery
- Technical writing
- Critical thinking skills
- Microsoft Office proficiency
- Task prioritization strategies
- Attention to detail
- Collaboration and teamwork
- Customer excellence
References
Available upon request
Activities
- Valued team member during passage of several ISO and NUPIC (Nuclear Power Industry) external audits while at Entek IRD and Rockwell Automation.
- Upgraded dozens of Lithotripsy machine x-ray image systems from CRT displays to flat panel LCDs.
- Completed Phase I Principles of Servicing Diagnostic X-Ray Systems course, RSTI (Radiological Service Training Institute), Solon, OH, 09/01/19
- Completed Wolf Piezolith 3000 Lithotripsy System training course, Elvation Medical, Knittlingen, Germany, 12/01/18
- Achieved New Star Holmium Laser service certification, New Star Lasers, Roseville, CA, 11/01/09
- Achieved Greenlight HPS Laser service certification, AMS (American Medical Systems), San Jose, CA, 12/01/08
- Completed Vibration Analysis I training course while working at IRD Mechanalysis.
- Completed Dynamic Balancing training course while working at IRD Mechanalysis.
- Volunteered as a coach for several of my children’s sports teams. Sports coached include baseball, flag football, basketball and soccer.
- Volunteer for 20+ years in church elementary, middle and high school age youth programs.
Timeline
Field Service Engineer
AKSM
04.2008 - Current
Sr. technical analyst
Rockwell Automation
10.2000 - 04.2008
Repair technician
entek ird
07.1994 - 10.2000
Production technician
ird mechanalysis
01.1990 - 07.1994
AAS - ElectronicS engineering technology
Columbus State Community college