Robert Richard
Waldron,AR
Overview
14
14
years of professional experience
Work History
Install Lead
National Car Wash Services
Dallas, TX
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Demonstrates strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Uses critical thinking to break down problems, evaluate solutions, and make decisions.
Manager
Valvoline
Jacksonville, Arkansas
09.2021 - 04.2022
- Developed training programs for staff, fostering skill development and knowledge retention.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
Site Manager
Zips Car Wash
Little Rock, AR
03.2020 - 07.2021
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained new staff on operational procedures.
- Conducted regular quality control checks to maintain service standards.
- Resolved customer complaints efficiently, enhancing overall satisfaction and retention
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Store Manager
Family Dollar
North Little Rock, AR
07.2018 - 02.2020
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory levels, implementing efficient restocking processes to minimize shrinkage.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Customer Service Representative
Usa Wheels
Fairfield, NJ
06.2017 - 06.2018
- Resolved customer complaints efficiently, ensuring a positive experience and fostering loyalty.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Lot Attendant
Wayne Ford
Wayne, NJ
05.2014 - 06.2017
- Managed vehicle inventory to ensure optimal organization and accessibility.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
Manager
Fairmont Car and Truck Rental
Hackensack, NJ
11.2011 - 04.2014
- Oversaw daily operations to ensure smooth vehicle rental processes.
- Coordinated maintenance schedules for fleet, ensuring vehicle safety and reliability standards were met.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
Leonia High School
Leonia, NJSkills
- Problem-solving
- Dependable and responsible
- Problem resolution
- Decision-making
- Organization and time management
- Critical thinking
- Excellent communication
- Multitasking Abilities
- Attention to detail
- Time management
Timeline
Install Lead
National Car Wash Services
05.2022 - Current
Manager
Valvoline
09.2021 - 04.2022
Site Manager
Zips Car Wash
03.2020 - 07.2021
Store Manager
Family Dollar
07.2018 - 02.2020
Customer Service Representative
Usa Wheels
06.2017 - 06.2018
Lot Attendant
Wayne Ford
05.2014 - 06.2017
Manager
Fairmont Car and Truck Rental
11.2011 - 04.2014
High School Diploma -
Leonia High School