Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Richardson

West Palm Beach,FL

Summary

Dynamic automotive professional with extensive experience specializing in advanced diagnostics and training. Proven track record in enhancing team performance and driving sales through engaging presentations. ASE Master Tech certified, skilled in tool design, and committed to fostering professional development in others.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Dynamic individual with hands-on experience in diagnostics and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Diagnostic Sales Developer

Snapon Diagnostics
05.2021 - Current
  • Conducted market research to identify potential leads and opportunities.
  • Supported team in organizing sales events and product demonstrations.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Responded promptly to customer inquiries, providing accurate information on products.
  • Delivered engaging product presentations to highlight key features and benefits, leading to increased sales conversions.

Diagnostic Specialist

Mercedes Benz of North Palm Beach
10.2019 - 05.2021
  • Diagnosed complex Drivability conditions using advanced diagnostic tools and methodologies.
  • Trained new staff on best practices for utilizing diagnostic equipment and interpreting results.
  • Engaged in continuous education to stay updated on emerging diagnostic technologies and procedures.
  • Mentored junior staff members on best practices in diagnostic procedures, fostering a supportive work environment and promoting professional development.

Owner/ Diagnostic Technician/ Expert Witness

Automotive Litigation Consultants, LLC, DBA Auto CG
01.2002 - 09.2017

Advanced Vehicle Diagnostics Specializing in European Vehicles


Fuel injection design for Mercedes Benz Performance Vehicles


Automotive Expert Witness for the Legal community in State and Federal Court in over 250 cases


Channel 5 West Palm Beach Automotive Expert

Advanced Diagnostic Nationwide Trainer

Automotive Training Group (ATG), Formerly Mitchell Training
06.2009 - 09.2013
  • Automotive Instructor for the US AirForce
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Authorized Trainer for Ford , GM. Chrysler, Honda, Toyota, VW , Nissan , Kia/ Hyundai, Denso and Walker corp
  • Evaluated trainee performance to ensure comprehension of complex automotive concepts.
  • Collaborated with industry experts to update curriculum based on emerging technologies.


Automotive Instructor

Lincoln College of Technology
12.2006 - 2009

Automotive Instructor for AS Degree program, Advanced drivability and Advanced Automatic Temperature Controls

  • Mentored students in hands-on automotive repair techniques and safety protocols.
  • Assessed student performance and provided constructive feedback for improvement.
  • Collaborated with local businesses to enhance internship opportunities for students.
  • Integrated advanced diagnostic tools into training programs to improve technical skills.
  • Led workshops on emerging automotive technologies and industry trends.
  • Fostered a positive learning environment promoting teamwork and engagement among students.
  • Enhanced student understanding of automotive systems by incorporating hands-on activities and real-world examples.
  • Partnered with guidance counselors to support at-risk students in their pursuit of careers within the automotive industry.

Education

Journeyman Certification - Aircraft Military Jet Engine Metalsmith

Pratt And Whitney Machine School
Southington, CT

Certificate of Technical Studies - Automotive Electronics

South Tech Ed Center
West Palm Beach, FL

Mercedes Benz Registered Technican - Automotive Syatems

Mercedes Benz Academy
Jacksonville FL

Associate of Science - Automotive Technology

Lincoln College of Technology
West Palm Beach, FL
06-2008

Skills

  • ASE Master Tech L1 Certifications
  • Public Speaking Experience With Large Audiences in 45 states, Canada, and 18 Air Force base and Numerous Colleges and StateTransportation Depts
  • Mercedes Benz Registered Technician
  • Welding and Fabrication
  • Tool design expertise

Certification

ASE Master Technician L1 Advanced Level Specialist

Mercedes Benz Registered Technician

Motorcraft Certified Technician

Timeline

Diagnostic Sales Developer

Snapon Diagnostics
05.2021 - Current

Diagnostic Specialist

Mercedes Benz of North Palm Beach
10.2019 - 05.2021

Advanced Diagnostic Nationwide Trainer

Automotive Training Group (ATG), Formerly Mitchell Training
06.2009 - 09.2013

Automotive Instructor

Lincoln College of Technology
12.2006 - 2009

Owner/ Diagnostic Technician/ Expert Witness

Automotive Litigation Consultants, LLC, DBA Auto CG
01.2002 - 09.2017

Journeyman Certification - Aircraft Military Jet Engine Metalsmith

Pratt And Whitney Machine School

Certificate of Technical Studies - Automotive Electronics

South Tech Ed Center

Mercedes Benz Registered Technican - Automotive Syatems

Mercedes Benz Academy

Associate of Science - Automotive Technology

Lincoln College of Technology
Robert Richardson