Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Stephen Rigney

Wesley Chapel,FL

Summary

Certified Scrum Product Owner experienced with agile project management, requirements gathering, and stakeholder engagement. Utilizes these skills to streamline product development and ensure alignment with business objectives. Track record of effective communication and team leadership, driving successful product launches and continuous improvement.


Overview

13
13
years of professional experience
1
1
Certification

Work History

Product Owner

Tractor Supply
04.2023 - 12.2024
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Enhanced user experience by implementing AEM component-based designs and layouts.
  • Customized standard SAP transactions to adapt functionality according to business-specific requirements.
  • Optimized eCommerce operations by analyzing user data and making strategic adjustments to product offerings and website design elements as needed.

Product Owner

Harley Davidson
10.2021 - 04.2023
  • Assisted in implementing a new SAP module, resulting in a more seamless integration across business functions.
  • Collaborated with stakeholders to gather requirements for new or updated SAP functionalities.
  • Trained internal team members on AEM development techniques, contributing to a more knowledgeable workforce.
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Analyzed customer feedback to identify areas for improvement.

Product Owner

Ashley Homestore
09.2020 - 10.2021
  • Optimized website performance with efficient AEM development practices and streamlined site architecture.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Migrated legacy content management systems to Adobe Experience Manager, ensuring a smooth transition and minimal downtime.
  • Streamlined financial processes by implementing SAP FI solutions, enhancing efficiency and reducing errors.
  • Developed comprehensive sales plans to achieve consistent year-over-year growth in the B2B market segment

Product Owner

DataLink
11.2019 - 08.2020
  • Provided training sessions for new employees on best practices in medical insurance billing procedures and guidelines.
  • Boosted customer satisfaction through professional handling of patient inquiries regarding billing matters and insurance coverage.
  • Contributed to company growth by accurately analyzing trends in denial rates, payer mix, and other key performance indicators relevant to revenue cycle management
  • Optimized data warehousing solutions with meticulous planning and execution of SQL Server database projects.
  • Automated manual tasks using SQL scripts and macros, increasing efficiency in daily operations.

Product Owner

Microsoft
03.2018 - 11.2019
  • Ensured timely product delivery by prioritizing features and coordinating cross-functional teams.
  • Established a customer-centric culture, incorporating user feedback into product development processes.
  • Collaborated with stakeholders to define project scope, objectives, and deliverables that aligned with business goals.
  • Leveraged Power BI tools within SharePoint to create interactive dashboards and reports for decision-makers, enabling data-driven insights.
  • Leveraged advanced visualization techniques in Power BI to present complex datasets in an easily understandable format for stakeholders.

IT Business Analyst

Boeing
01.2017 - 03.2018
  • Designed user-friendly training materials to facilitate smooth adoption of new technologies across the organization.
  • Conducted in-depth data analysis to inform strategic decision-making, leading to more effective resource allocation and prioritization.
  • Provided expert consultation on best practices for IT systems usage, enabling clients to achieve their goals more efficiently.
  • Evaluated and recommended improvements to current ERP systems, enhancing the effectiveness of data analysis for demand planning purposes.
  • Managed cross-functional teams to ensure successful completion of ERP projects on time and within budget.

Business Analyst

Alibaba
10.2011 - 12.2016
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Assisted in successful ERP implementation projects, minimizing downtime and improving operational efficiency.
  • Delivered customized training programs tailored to individual department needs, fostering a more knowledgeable workforce capable of leveraging the full potential of the ERP platform.
  • Supported change management initiatives by providing end-users with thorough documentation on new processes and procedures introduced with the ERP system upgrade.

Education

Bachelor of Arts - Technical Writing/Linguistics

University of Florida
01.2016

Skills

  • Software development life cycle
  • Requirements gathering
  • IT infrastructure
  • Roadmap development
  • Agile frameworks
  • API integration
  • KPI tracking
  • Agile methodology
  • Release planning
  • Functional specifications
  • Microsoft Office Suite
  • Business analysis

Certification

  • Certified Scrum Product Owner (CSPO): https://bcert.me/smekkgokw


Timeline

Product Owner

Tractor Supply
04.2023 - 12.2024

Product Owner

Harley Davidson
10.2021 - 04.2023

Product Owner

Ashley Homestore
09.2020 - 10.2021

Product Owner

DataLink
11.2019 - 08.2020

Product Owner

Microsoft
03.2018 - 11.2019

IT Business Analyst

Boeing
01.2017 - 03.2018

Business Analyst

Alibaba
10.2011 - 12.2016

Bachelor of Arts - Technical Writing/Linguistics

University of Florida

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Robert Stephen Rigney