Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 20 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
While being employed, I served in the Louisiana Army National Guard since October of 2001. I served two tours of combat in Iraq in 2005 and 2010. I retired from the service in October of 2020 with a commendable record and held a squad leader position as a Staff Sergeant for my last 10 years of service.