Robert Rosselle
Director of Environmental Services
Redmond,OR
Summary
Accomplished leader of a large number of hospital departments with over 10 years in Environmental Services and Linen Services.
Demonstrated successful recruitment/retention of staff.
Demonstrated professional, passionate, and respectful leadership.
Mastered skills developed in Healthcare, regarding service to others, with and emphasis on safety and satisfaction, which are transferrable to hospitality.
Mentored and prepared others for leadership roles.
Developed and managed large capital and operating budgets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Director of Environmental Services/Laundry Service
Gila Regional Medical Center
Silver City, NM
02.2020 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Reduced employee turnover by 30%. Led significant improvement in employee engagement.
- Successfully managed contracts and vendor relationships.
Director of EVS/Laundry/Director of Cardiopulmonary Services
Providence St. Mary Medical Center
Walla Walla, WA
04.2007 - 01.2020
- Developed and managed medical center goals, objectives and multimillion dollar budgets.
- Maintained collaborative liaison with other areas of health care management and helped implement cross-functional quality and utilization initiatives.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Direct day-to-day administrative and operational functions for 150-bed facility, providing guidance and leadership to over 100 employees across more than 7 departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Improved turnover for EVS by 40%.
- Developed Professional Standards for all non-credentialed staff.
Education
Associate of Science - Respiratory Therapy
Napa Valley College
Napa, CASkills
- Linens Management
- Customer Loyalty
- Safety Policies and Procedures
- Personnel Problem Management
- Performance Assessment
- Employee Work Schedules
- Customer Satisfaction
- Interpersonal Communication Skills
- Operational Efficiency
- Customer Service Standards
- Service Quality
- Task Prioritization
- Issue Resolution
- Employee Performance Reviews
Timeline
Director of Environmental Services/Laundry Service
Gila Regional Medical Center
02.2020 - Current
Director of EVS/Laundry/Director of Cardiopulmonary Services
Providence St. Mary Medical Center
04.2007 - 01.2020
Associate of Science - Respiratory Therapy
Napa Valley College