Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert Ruff

Greensboro,NC

Summary

Strategic business leader with a track record of managing complex business operations, leading teams, and implementing initiatives that strengthen financial performance and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Unit Manager

Waffle House
10.2024 - Current
  • Holds full P&L responsibility, overseeing revenue growth, cost control, forecasting, and profitability through strong financial stewardship and operational discipline.
  • Drives sales-building behaviors through disciplined execution, customer-focused strategies, and data-informed decision-making.
  • Builds and sustains high-performance cultures by leading with accountability, coaching leaders, and aligning teams around clear expectations and business objectives.

General Manager

Sodexo USA Starbucks
10.2024 - Current
  • Accountable for end-to-end store performance, including inventory control, budgeting, sales execution and overall operational results.
  • Drives exceptional customer satisfaction by building, training, and empowering high-performing teams aligned with service excellence standards.
  • Oversees location-level risk assessments to ensure continuous compliance with health, safety, and regulatory standards, mitigating operational risk.

Operations Manager

CVS Pharmacy
07.2022 - 12.2023
  • Established and refined operational policies and scalable processes to improve readiness, efficiency, and profitability.
  • Monitored attendance, punctuality, and performance metrics, addressing issues early to reinforce accountability.
  • Drove clear, effective communication across teams and leadership to eliminate execution gaps and missed deadlines.

Education

Carpentry

W.F. Kaynor Technical High School
Waterbury, CT

Skills

  • Creativity and originality
  • Effective Communication
  • Talent Acquisition & Retention
  • P&L management
  • Attention to detail
  • Team collaboration
  • Adaptability and flexibility

Certification

ServSafe-Manager Certification Examination

Timeline

Unit Manager

Waffle House
10.2024 - Current

General Manager

Sodexo USA Starbucks
10.2024 - Current

Operations Manager

CVS Pharmacy
07.2022 - 12.2023

Carpentry

W.F. Kaynor Technical High School