Strategic thinker, project driven, team player that is known for strong leadership and the ability to effectively balance the interests of employees, clients and of the company.
Overview
20
20
years of professional experience
Work History
Sales Associate
Batteries Plus
Portland, OR
08.2022 - 09.2024
Sold various products by explaining unique features and educating customers on proper application or usage.
Increased purchase amounts by cross-selling with similar products.
Developed trusting relationships with customers by making personal connections.
Worked with fellow sales team members to achieve group targets.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Account Manager
WL May Co.
Vancouver, WA
08.2017 - 05.2021
Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
Worked comprehensively with clients to accurately quote pricing and terms that achieve customer objectives.
Drove new business and client acquisition through cold calling and exceptional service.
Made insightful recommendations for new products or enhancements.
Input customer order details into system, managed open orders, accepted payments and updated accounts.
Appliance Parts Sales
WL May Co.
Portland , OR
03.2015 - 08.2017
Connected with customers daily to understand needs, provide assistance and anticipated needs to optimize operations.
Maintained front end inventory in the Will Call product displays to include inventory accuracy and reconciling discrepancies.
Received, examined and reshelved returned parts.
Conducted complimentary services, including electrical continuity testing and some product assembly.
Appliance Parts Sales Lead
WL May Co.
Portland, OR
04.2007 - 12.2011
Managed knowledgeable and professional 4-member parts sales team that delivered right parts to customers efficiently.
Organized and updated schedules to optimize coverage for expected customer demands.
Developed strong relationship with company's Will Call customer base and cultivated new relationships with new clients.
Service /Parts Assistant
Land Rover
Portland, OR
11.2004 - 11.2006
Proactively managed service customers to ensure the very best service.
Managed 20 vehicle loaner fleet, including scheduling maintenance and vehicle loans.
Handled all incoming and outgoing freight to include processing of stock orders, data input and stocking of parts.
Education
High School Diploma -
Owosso High School
Owosso, MI
Skills
Action Oriented
Drives Results
Highly Organized
Excellent Communication Skills
Interpersonal Savvy
Issue Resolution
Timeline
Sales Associate
Batteries Plus
08.2022 - 09.2024
Account Manager
WL May Co.
08.2017 - 05.2021
Appliance Parts Sales
WL May Co.
03.2015 - 08.2017
Appliance Parts Sales Lead
WL May Co.
04.2007 - 12.2011
Service /Parts Assistant
Land Rover
11.2004 - 11.2006
High School Diploma -
Owosso High School
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