Luke Hamrick
Campbellsville,KY
Summary
Results-driven Certified Battery Service Technician with a proven track record in driving sales and enhancing customer satisfaction at Batteries Plus. Demonstrated expertise in battery installation and CNC operations, achieving significant cross-selling increases and consistently surpassing team targets through effective communication and technical proficiency. Strong problem-solving skills and commitment to safety regulations fostered the development of robust client relationships, contributing to sustained business growth. Passionate about continuous learning and leveraging analytical thinking to deliver innovative solutions in dynamic environments.
Overview
4
4
years of professional experience
Work History
Store Associate/Battery Service Technician
Batteries Plus
Elizabethtown, KY
09.2021 - 08.2024
- Assisted customers with product selection, pricing and availability.
- Tested, charged, and refurbished batteries, as needed, for purchase or warranty claims.
- Helped customers find the corresponding battery for their needs.
- Knowledge of different battery applications and installations, from powersports to vehicles, boats, and RVs to forklifts.
CNC Operator
Konsei
Hodgenville, KY
10.2020 - 03.2021
- Set up and operate CNC machines to perform tasks such as drilling, tapping, reaming, countersinking and milling.
- Perform quality control checks on machined parts using precision measuring instruments such as calipers, micrometers and gauges.
- Troubleshoot machine malfunctions to identify root cause of problems.
- Adjust machine settings or program software as necessary for optimal performance.
Lumber Sales Associate
The Home Depot Inc
Elizabethtown, KY
06.2020 - 10.2020
- Greeted customers and provided assistance with lumber selection.
- Assisted in loading lumber onto customer vehicles.
- Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
- Organized inventory on shelves according to size, type, and grade of lumber.
- Performed daily stock checks to ensure adequate supply of products.
Education
High School Diploma -
Lake Orion High School
Lake Orion, MI06-2017
Skills
- Product display
- Return processing
- Sales target achievement
- Cash register operation
- Effective communication
- Upselling and cross selling
- Battery installation
- How to maintain proper voltage, water, and gravity levels of batteries
References
References available upon request.
Timeline
Store Associate/Battery Service Technician
Batteries Plus
09.2021 - 08.2024
CNC Operator
Konsei
10.2020 - 03.2021
Lumber Sales Associate
The Home Depot Inc
06.2020 - 10.2020
High School Diploma -
Lake Orion High School
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