Robert Ryan

Managed player seating and banking operations to enhance game flow. Resolved disputes between players and employees effectively to maintain a fair environment. Facilitated all poker-related decisions to uphold game integrity. Coordinated communication with players to ensure clarity and satisfaction during sessions.

Supervised poker floor operations, managing player seating and bank transactions. Oversaw payment of high hands to enhance game integrity. Coordinated and executed tournaments to maximize player engagement.

• Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
• Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
• Enforced casino rules and regulations, promoting fair play among customers.
• Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.

• Ensured compliance with state gaming regulations through vigilant observation of table games and staff performance.
• Streamlined dealer rotation schedules for greater efficiency and improved team morale.
• Maintained accurate records of player ratings to assist marketing efforts in targeting high-value guests for promotional offers.
• Enhanced customer experiences by maintaining a professional and welcoming gaming environment.
• Managed disputes diplomatically, ensuring fair resolutions while maintaining a positive atmosphere for all guests.
• Monitored chips purchases, table inventories, and player win ratios.
• Oversaw area games to maintain security and compliance.