Enthusiastic Loan Officer provides excellent customer service throughout loan origination process. Well-versed in reverse mortgage loans and the application process.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Loan Officer
Finance of America Mortgage
Tulsa, OK
10.2023 - 12.2024
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Developed and maintained relationships with potential customers to increase loan business.
Explained various types of loans available to customers and their associated terms and conditions.
Maintained and followed up on leads through Salesforce database.
Loan Officer
Mutual of Omaha Mortgage
Ft. Lauderdale, FL
10.2022 - 10.2023
Maintained strict confidentiality of bank records and client information
Advised clients on mortgage, education, and personal loans
Submitted loan applications to underwriter for verification and recommendations
Successfully closed an average of 5 loans per month
Maintained friendly and professional customer interactions
Maintained extensive lead database through Salesforce of hundreds of sales leads
Loan Officer
Liberty Reverse Mortgage
Rancho Cordova, CA
09.2020 - 09.2022
Maintained strict confidentiality of bank records and client information
Advised clients on mortgage, education, and personal loans
Submitted loan applications to underwriter for verification and recommendations
Successfully closed an average of 5 loans per month
Maintained friendly and professional customer interactions
Maintained extensive lead database through Salesforce of hundreds of sales leads
Unemployed
11.2019 - 09.2020
Insurance Agent
Fiorella Insurance Agency Inc
Stuart, FL
09.2018 - 11.2019
Selling health insurance policies
Loan Officer
Quik Fund Inc
Garden City, NY
03.2018 - 07.2018
Developed and maintained relationships with local real estate agents
Recommended loan approvals and denials based on customer loan application reviews
Originated, reviewed, processed, closed, and administered customer loan proposals
Maintained strict confidentiality of bank records and client information
Maintained current loan and pricing information on the online banking website
Loan Officer
Reverse Mortgage Funding LLC
Melville, NY
11.2015 - 03.2018
Developed prospects for new loans by conducting cold calls weekly
Advised clients on mortgage, education and personal loans
Successfully closed average of 5 loans per month
Maintained friendly and professional customer interactions
Contacted potential clients to pursue sales and gather funds
Maintained extensive lead database through Netsuite of hundreds of sales leads
Loan Officer
Urban Financial/Finance Of America Reverse
Melville, NY
02.2014 - 09.2015
Maintained strict confidentiality of bank records and client information
Advised clients on mortgage, education and personal loans
Submitted loan applications to underwriter for verification and recommendations
Successfully closed average of 5 loans per month
Maintained friendly and professional customer interactions
Maintained extensive lead database through Velocify of hundreds of sales leads
Education
High School Diploma - General High School Curriculum