Robert Scott Pawloski
Wayland
Summary
Hello,My name is Robert Scott Pawloski, and I am a highly accomplished banking professional with extensive experience in branch management. I consistently exceed financial and operational objectives, demonstrating a proven track record of leadership and team development. I foster strong customer relationships and ensure regulatory compliance. My goal is to leverage strategic sales, operational oversight, and financial expertise to contribute to the overall success of my organization.
Overview
36
36
years of professional experience
Work History
AVP-Regional Branch Manager
Highpoint Community Bank
Wayland
01.2025 - Current
- In this role, I manage and oversee the Branch Managers of the Wayland, Caledonia, and Middleville retail branches.
- I ensure that they maintain high standards of service and performance.
- I also lead and mentor a team of banking professionals, fostering excellence and growth.
- Notably, I successfully grew deposits by 50% in the Wayland market, exceeding benchmarks.
- Additionally, I consistently exceeded loan goals by over 100% for three consecutive years.
Assistant Vice President, Banking Center Manager III
TCF Bank
Wayland
03.2017 - 12.2024
- In this capacity, I oversaw branch operations, ensuring meticulous compliance with all applicable regulations and guidelines.
- Additionally, I provided comprehensive training and development programs to enhance the performance of my staff.
- Furthermore, I developed and implemented strategic branch objectives, encompassing financial targets and sales quotas.
- I effectively drove customer satisfaction and retention through exceptional sales and consultancy services, including loan origination.
- I successfully managed expense budgets and implemented cost control measures to optimize financial performance.
- (formerly Chemical Bank)
Branch Manager
TCF Bank
Wayland
07.2014 - 03.2017
- During my tenure at TCF Bank, I oversaw branch operations and staff management through a successful bank acquisition, ensuring a seamless transition.
- I also maintained robust branch performance and customer satisfaction.
- (formerly Chemical Bank)
Branch Manager
Byron Bank
Wayland
10.2007 - 07.2014
- In this role, I managed all facets of branch operations, including staff supervision, customer interactions, and financial performance.
- My responsibilities encompassed developing community relationships and fostering customer loyalty, achieving branch financial targets, and maintaining operational efficiency.
Officer, Branch Manager II
Comerica Bank
10.1995 - 03.2007
- During this period, I oversaw branch operations, staff management, and customer retention initiatives across multiple branches in the Kalamazoo and Grand Rapids markets.
- I also ensured adherence to bank policies and regulatory requirements.
Customer Service Representative
Michigan National Bank
Grand Rapids
10.1989 - 07.1994
- During my tenure as a Customer Service Representative, I excelled in providing exceptional customer service and managing daily transactions.
- Additionally, I assisted customers with account management and banking inquiries.
Education
Business Major -
Grand Valley State University
Allendale, MichiganSkills
- Leadership and Coaching
- Staff Training and Development
- Mentorship
- Team Building
- Supervision
- Customer Relations
- Relationship Building
- Customer-Oriented Approach
- Sales
- Service
- Operations
- Community Engagement
- Local Economic Development
- Community Growth
- Active Participation
- Leadership
Community Service
- Caledonia Kiwanis Club, Member and Board Member, 31 years of active service
- Caledonia Chamber Board of Directors, Board Member, 01/01/26
- Economic Development Committee, Wayland, MI, Member
- Wayland Main Street Initiatives, Participant
- Wayland Chamber of Commerce, Member
- Gaines Chamber of Commerce, Member
Timeline
AVP-Regional Branch Manager
Highpoint Community Bank
01.2025 - Current
Assistant Vice President, Banking Center Manager III
TCF Bank
03.2017 - 12.2024
Branch Manager
TCF Bank
07.2014 - 03.2017
Branch Manager
Byron Bank
10.2007 - 07.2014
Officer, Branch Manager II
Comerica Bank
10.1995 - 03.2007
Customer Service Representative
Michigan National Bank
10.1989 - 07.1994
Business Major -
Grand Valley State University