Robert Serrato
Lake Tapps,WA
Summary
As a construction company owner wearing multiple hats, I've gained experience in all stages of running a construction company. Started my construction career in framing, foundations and siding. Over the last 22 years, I've acquired experience in both new construction and remodel. For over 10 years I've been leading a team of professionals, from subcontractors to office staff. I would be a great asset to any construction company.
Overview
23
23
years of professional experience
Work History
Owner
Top Rung Construction
03.2017 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Owner
Sound Custom Homes
03.2013 - 03.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Project Manager
Top Rung Construction
07.2006 - 03.2013
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Carpenter Apprentice
Mccarthy Custom Homes
02.2004 - 07.2006
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
Construction Framer
Pacific Home Builders
02.2002 - 02.2004
- Ensured proper installation of structural elements such as beams, headers, and floor systems following blueprints and specifications.
- Supported professional growth among team members through ongoing mentorship in carpentry techniques and best practices for construction framing activities.
- Contributed to successful project outcomes by consistently meeting deadlines and staying within budget constraints.
- Reduced material waste by accurately measuring, cutting, and assembling wood framing components.
Framer Apprentice
D&E Construction
07.2001 - 02.2002
- Collaborated with team members to complete projects on time and within budget constraints.
- Gained hands-on experience with various framing tools and techniques, strengthening overall skill set.
- Expanded knowledge of local building codes through regular review of regulations pertaining to framing construction methods.
- Supported senior framers in the completion of complex projects, honing problem-solving abilities.
Education
High School Diploma -
Kentlake Highschool
Kent, Wa 06-2000
Skills
- Client presentations
- Closing techniques
- Performance improvement
- Time management
- Negotiation tactics
Timeline
Owner
Top Rung Construction
03.2017 - Current
Owner
Sound Custom Homes
03.2013 - 03.2017
Project Manager
Top Rung Construction
07.2006 - 03.2013
Carpenter Apprentice
Mccarthy Custom Homes
02.2004 - 07.2006
Construction Framer
Pacific Home Builders
02.2002 - 02.2004
Framer Apprentice
D&E Construction
07.2001 - 02.2002
High School Diploma -
Kentlake Highschool
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