Former Deputy Sheriff offering 7 years experience in Law Enforcement. Demonstrated success in monitoring public safety through patrol details and during community events. Resourceful worker with commitment to integrity and honesty.
Overview
17
17
years of professional experience
Work History
General Manager
Anytime Fitness
04.2023 - Current
Develop and implement strategies to increase sales and profitability.
Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
Maximize efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Develop and maintain relationships with customers and suppliers through account development.
Analyze market trends and competitor activities to create competitive advantages.
Provide thoughtful guidance to personnel in navigating and resolving snags in productivity.
Train new employees on proper protocols and customer service standards.
Schedule employees for shifts, taking into account customer traffic and employee strengths.
Assist in recruiting, hiring and training of team members.
Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observe each employee's individual strengths and initiate mentoring program to improve areas of weakness.
Report issues to higher management with great detail.
Identify and qualify customer needs, negotiate and close profitable projects with high success rate.
Owner/Operator
Raise The Grade LLC
08.2022 - Current
Led the establishment and growth of Raise The Grade LLC, shaping its mission, vision, and long-term objectives.
Manage day-to-day business operations.
Actively engage with clients, maintaining their accounts and fostering trust-based relationships, resulting in high customer satisfaction.
Optimize resource management, project scheduling, and workflow for efficiency.
Curate content across social media platforms, successfully promoting services to target audiences.
Provide expert services, ensuring they consistently meet high-quality standards.
Maintain a strong commitment to quality through advanced techniques and top-tier products, exceeding client expectations.
Enhance the local community's aesthetics and property values through property appearance improvements.
Proactively seek opportunities for expansion, introducing new services, and implementing customer loyalty programs significantly increased business revenue.
Manage all aspects of business administration, ensuring smooth operations and regulatory compliance.
Efficiently address challenges and resolve issues, contributing to business success.
Make crucial decisions about the business's direction, investments, expansion, and long-term planning.
Lead CNC Laser Operator
Loflin Fabrication LLC
05.2019 - 08.2022
Trained and coached new team members on proper machine set-up procedures.
Perform quality checks and load finished products into designated areas.
Assisted other machinists with set-up and troubleshooting of CNC machines.
Ensure that all other operators were complying with company policies.
Followed detailed instructions to accurately produce complex components.
Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements.
Adjusted machine settings to achieve desired results and meet customer specifications.
Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
Performed periodic maintenance and repairs on CNC machines.
Completed manual adjustments and tooling changes in absence of automatic programming.
Martial Arts Instructor
The Karate Studio
05.2006 - 08.2022
Coached new students by breaking down techniques into simple moves.
Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
Provided feedback and corrections to improve students' skills and techniques.
Evaluated student performance to determine promotion in rank.
Taught both core principles and fighting techniques to students of all levels.
Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
Communicated with parents to keep families informed of student progress and address concerns.
Imparted key etiquette points, discipline, and respect.
Supported students in identifying, setting and achieving personal goals.
Deputy Sheriff, Road Patrol
Randolph County Sheriff's Office
08.2012 - 04.2019
Conducted surveillance on subjects and areas suspected of crime
Conducted roving patrols of the courthouse
Review CCTV footage
Implemented criminal interdiction techniques to enforce laws, prevent crime, and apprehend criminals
Monitored crowded public areas and events to mitigate risk and promote safety.
Implemented community policing initiatives to strengthen relationships with local citizens.
Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
Conducted searches of individuals, vehicles and premises.
Provided testimony in court proceedings.
Rendered aid to accident victims and other persons requiring first aid for physical injuries.
Checked vehicle equipment for proper functioning prior to use.
Participate in annual training.
Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Investigated incidents and crimes, collected evidence, and recorded witness statements.