Robert Sirio
Greeley,CO
Summary
Accomplished Lead Pharmacy Technician with a proven track record at Good Day Pharmacy, enhancing operational efficiency and team cohesion. Expert in pharmacy software and inventory control, coupled with strong management skills, ensured compliance and streamlined processes. Excelled in fostering relationships with healthcare providers, significantly improving prescription processing and customer satisfaction.
Reliable Inventory Manager bringing expertise in receiving, storage and document management. Natural leader, communicator and problem-solver experienced in completing audits and submitting reports. Focused on keeping inventory current and at optimal levels.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Lead Pharmacy Technician
Good Day Pharmacy
04.2022 - Current
- Provided excellent pharmacy services to client base averaging 300 daily, fulfilling between 250-500 orders, 200+ transactions, and 30+ phone calls,
- Helped maintain multiple clean and organized workspaces for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Promoted teamwork among pharmacy staff, fostering collaborative environments for improved productivity.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
Senior Pharmacy Technician
Walgreens
07.2021 - 04.2022
- Lead and collaborated with 3 different pharmacy teams with 12 technicians in Greeley, Colorado
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
- Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
- Optimized workflow processes by collaborating with team members on task prioritization and assignment delegation.
Inventory Management Specialist
Walgreens
02.2019 - 07.2021
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
- Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
- Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
- Facilitated smooth transitions during mergers or acquisitions by managing integration efforts related to inventory control processes and systems.
- Contributed to organizational growth by identifying opportunities for expansion into new markets based on thorough analysis of emerging trends and customer preferences.
- Implemented effective loss prevention strategies to minimize shrinkage, working closely with security personnel and conducting regular audits.
- Streamlined order fulfillment, ensuring timely delivery of products to customers through close collaboration with sales teams and transportation partners.
- Reduced Shrink via waste by 20% on perishable consumables
- Reduced Shrink via theft by 25% with by acquiring security devices and practices
- Improved inventory turnover rate 10% by reducing stock on slow moving items and increasing stock on fast moving items
Designated Hitter
Walgreens
01.2014 - 02.2019
- Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
- Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
- Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
- Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
- Contributed to increased sales revenue through exceptional customer service and targeted upselling techniques.
- Trained new employees on store procedures and protocols, fostering a positive work culture that prioritized teamwork and collaboration.
Education
MBA - Health Administration
University of Northern Colorado
Greeley, CO12.2023
Bachelor of Science - Business Administration And Management
University of Northern Colorado
Greeley, CO12.2018
Skills
- Complex & Simple Problem-solving skills
- Pharmacy Software Proficiency
- Inventory Control
- Regulatory Compliance
- Insurance Billing
- Shipping and receiving
- Warehouse Management
- Purchasing strategies
- Timekeeping Systems
- Microsoft/Google products
- Strong Management Skills (Financial, Emotional Intelligence, Human Capital/Project/Time)
- Meeting Software (Slack, Teams, Skype, etc)
Certification
- CPhT - Certified Pharmacy Technician
- Ethical Leader Certification (NASBA)
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Innately the meaning of life does not exist, an individual's beliefs on what is meaningful to them thus creates meaning for those and others"
Robert Sirio
Timeline
Lead Pharmacy Technician
Good Day Pharmacy
04.2022 - Current
Senior Pharmacy Technician
Walgreens
07.2021 - 04.2022
Inventory Management Specialist
Walgreens
02.2019 - 07.2021
Designated Hitter
Walgreens
01.2014 - 02.2019
MBA - Health Administration
University of Northern Colorado
Bachelor of Science - Business Administration And Management
University of Northern Colorado
- CPhT - Certified Pharmacy Technician
- Ethical Leader Certification (NASBA)
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