Robert Smith
Summary
Accomplished Director of Field Operations at KG Sheetmetal, adept in operations management and team leadership, significantly enhanced operational efficiency and workforce planning. Leveraged strategic planning and contractor management skills to surpass project goals, achieving a notable increase in customer satisfaction and safety compliance.
I've excelled in mentoring staff, fostering a culture of continuous improvement and efficiency across multiple roles. Results-driven Field Operations Manager well-versed in administering budgets, maintaining compliance and planning workflow. Excellent communication and conflict-management skills. Pursuing new professional challenges and opportunities for advancement.
Overview
24
24
years of professional experience
Work History
Director of Field Operations
KG Sheetmetal
05.2014 - Current
- Oversee complex projects from inception to completion, meeting deadlines while maintaining high-quality standards.
- Manage resource allocation to ensure maximum coverage of territories while reducing travel time between sites.
- Monitoring customer satisfaction levels by closely managing quality / efficiency and promptly addressing concerns.
- Challenge current business processes and direct middle management to eliminate waste by reducing non-value-added activities.
- Manage a large workforce of field and fabrication shop personnel, ensuring timely task completion and adherence to company policies.
- Conducted thorough risk assessments for all field operations, minimizing potential hazards and ensuring safety compliance.
- Recruitment of field, fabrication shop, draftsman, & project manager personnel.
- Monitor costs on all projects.
- Develop company policies for drafting, shop, safety & field.
- Research new infrastructure technologies for fabrication shop & field.
Journeyman Sheet Metal Worker
Stromberg Metal Works
03.2014 - 05.2014
- Assisted in training new hires, sharing industry knowledge and best practices to support their journey.
- Demonstrated versatility in working with various types of metals, such as stainless steel, aluminum, copper, brass, and galvanized steel.
- Completed complex installations involving HVAC systems, ductwork, roofing materials, and custom architectural metal features.
- Solved challenging problems encountered during projects through effective communication with team members and creative problem-solving skills.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
General Construction Superintendent
United Sheetmetal
06.2012 - 03.2014
- Mentored junior staff members in best practices for construction management, fostering professional growth and supporting a culture of continuous improvement.
- Managed subcontractor relationships, ensuring seamless coordination of tasks and maintaining open lines of communication throughout the project lifecycle.
- Implemented rigorous quality control measures throughout the construction process resulting in fewer defects while increasing overall customer satisfaction.
- Led diverse teams of skilled tradesmen, fostering a collaborative environment focused on quality workmanship and project success.
- Ensured timely completion of projects by closely monitoring progress, adjusting schedules as needed, and effectively managing resources.
- Implemented innovative construction techniques to increase productivity, reduce labor costs, and improve overall project outcomes.
- Conducted site inspections regularly to verify compliance with building codes, regulations, and contract specifications.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Recruiting field personnel
Sheet Metal Foreman
RKB Sheetmetal
01.2001 - 06.2012
- Ensured timely project completion by closely monitoring progress and adjusting resources as needed.
- Facilitated smooth transitions between project phases by maintaining clear communication channels among team members, management, and clients.
- Collaborated with engineers during the design phase to suggest modifications that resulted in cost savings and improved functionality.
- Established strong relationships with clients.
- Manage all field personnel for any specific project
Sheet Metal Apprentice
Elmsford Sheet Metal Works
10.2000 - 01.2001
- Aided skill development with continuous learning from experienced Sheet Metal Workers throughout the apprenticeship program.
- Gained expertise in different types of metals, their properties, and appropriate uses for each project requirement.
- Enhanced project efficiency by assisting in the fabrication, assembly, and installation of sheet metal products.
- Demonstrated adaptability by working effectively under diverse weather conditions at both indoor and outdoor job sites.
Education
No Degree - Construction Management
National Labor College
Silver Spring, MDHigh School Diploma -
New Milford High School
New Milford, NJ06.1997
Skills
- Operations Management
- Asset Management
- Workforce Planning
- Operational Efficiency
- Training and mentoring
- Team Supervision
- Contractor Management
- Strategic Planning
- Program Leadership
- Schedule Coordination
- Workflow Planning
- Incident Response
- Staff Oversight
- Administrative Oversight
- Staff recruitment
- Customer Service
- Team Leadership
- Decision-Making
- Relationship Building
- Delegating Work
- Sales Strategies
- Records Organization and Management
- Marketing Strategies
- Budget Control
- Revenue Growth
- Human Resources
Timeline
Director of Field Operations
KG Sheetmetal
05.2014 - Current
Journeyman Sheet Metal Worker
Stromberg Metal Works
03.2014 - 05.2014
General Construction Superintendent
United Sheetmetal
06.2012 - 03.2014
Sheet Metal Foreman
RKB Sheetmetal
01.2001 - 06.2012
Sheet Metal Apprentice
Elmsford Sheet Metal Works
10.2000 - 01.2001
No Degree - Construction Management
National Labor College
High School Diploma -
New Milford High School