Summary
Overview
Work History
Education
Skills
Timeline
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Robert Snyder

Newburgh,IN

Summary

Dynamic professional with a strong background in customer service and teamwork, honed as a Lead Busser at Noche Cantina & Cocina. Proven ability to thrive in fast-paced environments while maintaining cleanliness and enhancing guest experiences. Skilled in Adobe Creative Suite, demonstrating creativity and effective communication in visual design.

Overview

5
5
years of professional experience

Work History

Lead Busser

Noche Cantina & Cocina
03.2024 - Current
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
  • Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
  • Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
  • Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
  • Upheld cleanliness standards consistently through regular wipe-downs of tabletops, chairs, booths while also monitoring general tidiness around the floor area.

Teachers Assistant

The Garden School Inc
05.2020 - Current
  • Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.

Host

The Landing
03.2023 - 12.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

Bachelor of Science - Finanace

University of Southern Indiana
Evansville, IN
05-2029

Castle High School
Newburgh, IN
05-2024

Skills

  • Fast-paced environment
  • Cleanliness
  • Customer service
  • Multitasking proficiency
  • Graphic design
  • Social media design
  • Image editing
  • Adobe creative suite
  • Digital design
  • Visual design
  • Branding
  • Visual communication

Timeline

Lead Busser

Noche Cantina & Cocina
03.2024 - Current

Host

The Landing
03.2023 - 12.2024

Teachers Assistant

The Garden School Inc
05.2020 - Current

Bachelor of Science - Finanace

University of Southern Indiana

Castle High School