DAT
Robert (Bob) Spooner
Truck Dispatcher
Summary
Well-rounded Dispatcher offering six years of experience in busy environments. Looking to join a new organization where dynamic decision-making, leadership and conflict resolution skills will be valued.
Overview
36
36
years of professional experience
4
4
years of post-secondary education
Work History
Truck Dispatcher
Titus 2 Dispatch
McKinney, Texas
09.2021 - Current
- Coordinated dispatching of multiple drivers and a wide variety of truck and trailer types to accomplish daily delivery requirements. Load types have included refrigerated, dry van, flatbed, stepdeck, conestoga, and hotshot.
- Aided business growth of independent carriers with effective improvement of their communication with shippers and brokers.
- Monitored carriers' ELDs on Motive and other systems and coordinated deliveries within HOS regulations
- Evaluated truckloads from direct customers and the spot market for efficient, profit-driven selection.
- Invoiced customers and brokers with a variety of online applications and proprietary formats.
Truck Dispatcher
Blue Coast Logistics LLC
Beryl, Utah
08.2021 - 05.2023
- Coordinated dispatching of 12 drivers to accomplish pickup and delivery of OTR refrigerated loads.
- Located new loads, negotiated rates, and communicated with all parties involved on needed lanes between dedicated jobs. Completed carrier packets, approved credit, signed rate confirmations, answered check calls, aided drivers with routing and timeliness.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Monitored vehicle locations to coordinate timely arrivals.
- Worked with ITS Dispatch, Truckstop, DAT, Bluejay, JBHunt Carrier 360
Truck Dispatcher
Ironhorse Dispatch, LLC
Allen, Texas
12.2016 - 09.2021
- Coordinated dispatching of a variety of trucks to accomplish each carrier's goals.
- Created weekly plans for clients to fit their plans and positioning by finding loads and negotiating rates to achieve high profitability
- Invoiced carriers weekly and conducted effective collections
General Manager, VP Marketing
RSG, LLC
Plano, TX
09.1987 - 12.2016
- Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
- Developed and maintained relationships with customers and suppliers through account development.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Drove company branding efforts to increase market presence and brand recognition.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Supported business development efforts and coordinated with marketing team on special campaigns.
Education
BBA - Financial Services Marketing Operations
08.1982 - 12.1986
Skills
Customer Relations
Trucking dispatching
Documentation and paperwork
Escalation of issues
Telephone etiquette
Logistical operations
Relationship building
Logistics Management
Software
Truckstop
Office 360/Google
Motive
Timeline
Truck Dispatcher - Titus 2 Dispatch
09.2021 - Current
Truck Dispatcher - Blue Coast Logistics LLC
08.2021 - 05.2023
Truck Dispatcher - Ironhorse Dispatch, LLC
12.2016 - 09.2021
General Manager, VP Marketing - RSG, LLC
09.1987 - 12.2016
Baylor University - BBA, Financial Services Marketing Operations
08.1982 - 12.1986