Summary
Overview
Work History
Education
Skills
Timeline
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Robert Stephenson

Holcomb,MS

Summary

Proven professional with experience at Spains Grocery, adept in customer service and problem-solving. Excelled in teamwork and collaboration, enhancing customer satisfaction and operational efficiency. Demonstrated a friendly, positive attitude, achieving significant improvements in service delivery and client loyalty. Skilled in managing tasks with attention to detail and a focus on achievements.

Overview

1
1
year of professional experience

Work History

Grocery Bagger

Spains Grocery
08.2024 - Current
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
  • Improved customer satisfaction by providing efficient and friendly bagging services.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Ensured proper handling of fragile items to minimize breakages and complaints.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
  • Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
  • Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Errand Runner

PTG Outdoors
06.2023 - 08.2023
  • Upheld high standards of professionalism while interacting with clients, vendors, and other individuals encountered during daily operations as an Errand Runner.
  • Maintained daily pick-up and delivery within specified timeframes.
  • Achieved customer loyalty through exceptional service and consistent reliability in completing tasks.
  • Streamlined delivery process for improved time management and increased productivity.
  • Enhanced client satisfaction by efficiently completing errands in a timely manner.
  • Employed excellent problem-solving skills when encountering issues during tasks, ultimately achieving successful outcomes for clients'' requests.
  • Collaborated with team members to complete large-scale or complex tasks more efficiently, resulting in higher client satisfaction rates.
  • Gained repeat business from satisfied customers due to consistently high-quality service and attention to detail in executing tasks.
  • Developed strong relationships with local businesses, ensuring smooth transactions and collaboration for recurring errands.
  • Assisted clients in managing their daily schedules by taking care of various errands, allowing them to focus on their priorities.
  • Displayed strong time management skills by consistently completing assigned errands within designated deadlines, ensuring positive experiences for clients.

Education

High School Diploma -

Mississippi Youth Challenge Academy
Hattiesburg, MS
06-2023

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Timeline

Grocery Bagger

Spains Grocery
08.2024 - Current

Errand Runner

PTG Outdoors
06.2023 - 08.2023

High School Diploma -

Mississippi Youth Challenge Academy

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Robert Stephenson