Robert Stephenson
Taylors,USA
Summary
Experienced Information Systems Manager with a strong background in computer software, hardware, and networks. Skilled in strategic planning, staff management, key relationships, project management, business development, client satisfaction, system infrastructure, imaging systems, and vendor negotiation. With 24 years of IT leadership experience, successfully overseeing infrastructure, application support, and security services. Dedication to customer satisfaction drives the delivery of focused technical solutions. Proven leader in directing the operations, maintenance, and support of complex systems. Excels in developing creative business solutions and leveraging diverse methodologies to deliver engineering solutions for leading organizations. Additionally, possesses high expertise in request for proposal development, technology needs assessments, and staff training.
Overview
27
27
years of professional experience
2
2
Certification
Work History
Information Technology Director
Columbus Data Technologies/Southeast
01.2014 - Current
- Company Overview: Provider of Managed IT Services, Telecom Systems, Automation/Control Solutions, Structured Wiring with a footprint covering Canada, North America & Mexico
- Responsible for managed IT services in multiple client sites located throughout upstate SC
- Direct multiple teams at client sites developing new strategies to help reach goals / objectives established through 'Best Practice' audits
- Develop infrastructure plans for client sites including cultivating new relationship with vendors and managing team for vendor selection process
- Develop new strategies to include data repository at local site and cloud with emphasis on business continuity and complete disaster recovery focus
- Direct 7 FTE’s / full time contract provider to businesses in upstate SC
- Direct network installs/hardware refresh for national accounts across USA and Canada
- Provider of Managed IT Services, Telecom Systems, Automation/Control Solutions, Structured Wiring with a footprint covering Canada, North America & Mexico
Diagnostic Imaging Applications Manager
Greenville Health System
04.2011 - 08.2013
- Company Overview: One of the largest, non-profit healthcare systems in the South with 7 hospitals and 12,000 employees
- Responsible for the management of all diagnostic imaging systems to include Agfa PACS-Radiology & Cardiology, Agfa Webxero, Agfa RIS, Fusion Dictation, Winscribe Dictation, Accelarad Cloud PACS, Vidistar Structured Reporting, Penrad Mammography, GE Viewpoint PACS, Terrarecon
- Supervised 8 direct reports
- Managed full system PACS refresh (hardware) and upgrade to Agfa PACS version 6.5 in 2012
- Directed PACS Analysts to consistently meet hospital goals and patient care objectives
- Developed infrastructure plans for Arthrex System for Ortho Surgeons 2013 including cultivating new relationship with vendor and managing team for vendor selection process
- Developed infrastructure plans for Endoworks System for Endoscopy 2013
- Managed annual budget exceeding $2,000,000 consistently completing year under budget
- Worked with all contract vendors planning current and future system upgrades
- Sourced vendors and negotiated costs
- Savings recognized each year
- Engineered plans for business connectivity and led development of all system initiatives
- Developed plan to integrate newly applicable system initiatives within current workflows
- Projects completed on time and at or under budget
- One of the largest, non-profit healthcare systems in the South with 7 hospitals and 12,000 employees
Information Technology Director
Greenville Radiology, PA
01.2002 - 03.2011
- Company Overview: Radiology practice with 40 radiologists serving South Carolina and North Carolina
- Merged with Greenville Health System in 2011
- Responsible for managing all aspects of IT systems including hardware and software purchases and maintenance contracts
- Directed initial installation of Agfa PACS 4.2 in 2002
- Managed full Agfa PACS system upgrade in 2005
- Managed full PACS system refresh in 2009
- Developed infrastructure and plans for Fusion Dictation System in 2003
- Developed infrastructure and plans for Winscribe Dictation System in 2007
- Directed all security initiatives
- Radiology practice with 40 radiologists serving South Carolina and North Carolina
- Merged with Greenville Health System in 2011
President
JBL Technologies, LLC
01.1998 - 01.2002
- Company Overview: Privately-owned retail stores providing computer equipment and service to consumers
- Responsible for developing business relationships for installations of system software and hardware to include Point-of-Sale systems, network and security installations
- Managed projects including multiple site network and security installations, inventory audits, and Point-of-Sale system installations
- Planned, developed, and participated in formulation of multiple retail stores
- Privately-owned retail stores providing computer equipment and service to consumers
Education
Bachelor of Science Degree - Accounting
Clemson University
Skills
- Windows Server
- Office 365
- Windows 10
- Windows 11 Pro
- MAC OS
- Firewalls
- CISCO
- SOPHOS
- DRAYTEK
- WATCHGUARD
- BARRACUDA
- Citrix
- Linux
- PCI Compliance
- AtTask
- Service Now
- Server Technology
- Client Workstation Technology
- Apple Ipad
- Apple Iphone
- Databases
- Arthrex System
- Endoworks System
- Agfa PACS-Radiology
- Agfa PACS-Cardiology
- Agfa Webxero
- Agfa RIS
- Fusion Dictation
- Winscribe Dictation
- Accelarad Cloud PACS
- Vidistar Structured Reporting
- Penrad Mammography
- GE Viewpoint PACS
- Terrarecon
Certification
- COMPTIA A+ Certification
- Certified System Engineer/Barracuda
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Information Technology Director
Columbus Data Technologies/Southeast
01.2014 - Current
Diagnostic Imaging Applications Manager
Greenville Health System
04.2011 - 08.2013
Information Technology Director
Greenville Radiology, PA
01.2002 - 03.2011
President
JBL Technologies, LLC
01.1998 - 01.2002
Bachelor of Science Degree - Accounting
Clemson University
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