Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Stover

Denton,TX

Summary

Driven Service Technician with a proven track record at Shoppas Material Handling, excelling in installation, repair, and preventive maintenance. Demonstrated ability to troubleshoot complex issues, enhancing customer satisfaction through meticulous attention to detail and superior customer service. Mentoring New Technicians, fostering a culture of continuous learning and safety excellence. Helping and Coaching Technicians on Diagnostic skills, Time Management . Teaching and practicing Company Core Values.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Shop Foreman

Shoppas Material Handling

*Shop Foreman- Fort Worth *Managing Shop Foreman- Saginaw Location

*Team lead for team 1F and 7D

Service Technician/ Shop Foreman

Shoppas Material Handling
09.1995 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Mentored and Coached technicians in proper Repair Diagnostics techniques. Trained on safety protocols, fostering a culture of continuous improvement within the team.
  • Conducted regular safety audits for serviced equipment, minimizing potential hazards in client environments.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Education

Associate Of Applied Science - Mechanical Engineering

University of Maryland At Munich
Munich Germany
01.1988

Diploma -

Baumholder American High School
Baumholder Germany
06.1985

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Work with Minimal Supervision
  • Mechanical abilities
  • Troubleshooting skills
  • Coaching and Mentoring
  • Always Learning

Certification

Toyota Gold level Technician

GM silver Emblem certified

Harley Davidson Golden Eagle Technician

ASE Certified Automobile and Truck Technician

N.H.R.A Licensed in 5 Classes

Timeline

Service Technician/ Shop Foreman

Shoppas Material Handling
09.1995 - Current

Shop Foreman

Shoppas Material Handling

Associate Of Applied Science - Mechanical Engineering

University of Maryland At Munich

Diploma -

Baumholder American High School
Robert Stover