Robert Strand

I have been an active Volunteer Firefighter and First Responder since 2007. During my time on the Madison Lake Fire Department I have held the position of Public Education Officer and Public Relations. I was recently appointed to the department's Safety Officer position and oversee all scene safety and firefighter accountability while on scene.

• Assisted in project planning and coordination, ensuring alignment with team objectives.
• Supported project documentation and reporting processes to maintain consistency and clarity.
• Coordinated material procurement and required services for projects within budget requirements.
• Collaborated with team members to identify potential project risks and develop mitigation strategies.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Provided system design, installation, programing, and customer training on audio/video, CCTV, amd access control systems.

• Managed projects from procurement to commission.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Maintained open communication by presenting regular updates on project status to customers.
• Participated in training sessions to enhance technical skills and knowledge of systems used.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Provided system design, installation, programing, and customer training on audio/video, CCTV, amd access control systems.
• Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment.