Robert Strong
Canal Fulton,OH
Summary
Driven and adaptable professional with a proven track record of enhancing business performance and customer satisfaction at Goodman Manufacturing and as a self-employed Owner/Operator. Leveraged problem-solving skills and a detail-oriented approach to increase sales revenue and streamline operations. Known for a friendly, positive attitude and the ability to multitask effectively. My strengths are upselling and cold calling for increased sales and profit as well as training my employees in this area by encouraging and creating incentives for them.
Overview
12
12
years of professional experience
Work History
Lacier
Goodman Manufacturing
Waller, TX
01.2021 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Owner/Operator
Self-employeed
Houston, TX
07.2012 - 12.2020
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Certification - Carpet And Upholstery Cleaning
Equipment Supplier
Houston08.2012
High School Diploma -
Alief Hastings High School
Houston, TX01.1986
Skills
- Friendly, Positive Attitude
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Timeline
Lacier
Goodman Manufacturing
01.2021 - 05.2024
Owner/Operator
Self-employeed
07.2012 - 12.2020
Certification - Carpet And Upholstery Cleaning
Equipment Supplier
High School Diploma -
Alief Hastings High School