Robert Swanson
Zephyrhills
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Education
BBA - Tourism And Travel Management
Wilma Boyd School of Travel
Pittsburgh, PA03-1987
Work History
Ride Share Driver
UBER / LYFT
06.2023 - Current
- Delivered excellent customer service by ensuring safe and comfortable rides for passengers.
- Navigated efficiently using GPS systems to optimize routes and reduce wait times.
- Maintained vehicle cleanliness and performed routine maintenance checks to ensure safety.
- Managed time effectively to accommodate multiple ride requests during peak hours.
Delivery Driver
FedEx
08.2021 - 08.2023
- Operated delivery vehicle efficiently, ensuring timely and safe parcel transportation.
- Maintained accurate delivery logs, tracking shipments to enhance operational accuracy.
- Navigated complex routes using GPS systems, optimizing delivery efficiency and reducing delays.
- Adhered to safety protocols, minimizing risk during deliveries and maintaining compliance with regulations.
AOL Help Center Tech II
AOL Platforms
04.1998 - 12.2001
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Diagnosed and resolved mechanical issues to minimize downtime and enhance productivity.
- Collaborated with team members to streamline workflow processes and improve operational efficiency.
Skills
- Schedule management
- Excellent navigation
- Customer service
- Vehicle maintenance
- Customer engagement
- Hospitable
- Navigational tools
- Local trends
- Customer-oriented
- Attention to detail
Timeline
Ride Share Driver
UBER / LYFT
06.2023 - Current
Delivery Driver
FedEx
08.2021 - 08.2023
AOL Help Center Tech II
AOL Platforms
04.1998 - 12.2001
BBA - Tourism And Travel Management
Wilma Boyd School of Travel