Robert S. Williams
Gardena,CA
Summary
Dedicated professional experienced in contributing to organizational growth in fast-paced environments. Built positive personal and professional relationships through disciplined teamwork and effective communication. Demonstrated knowledge of processes and key restrictions, focusing on delivering value and meeting challenges.
Overview
13
13
years of professional experience
Work History
Mail Handler
United States Post Office
Los Angeles, California
11.2022 - Current
- Operated automated sorting machines efficiently and accurately.
- Sorted incoming mail by zip code and destination.
- Loaded and unloaded mail trucks for distribution.
- Collaborated with team members to ensure timely mail delivery.
Delivery Driver
Amazon
Hawthorne, USA
11.2017 - 08.2022
- Deliver 180+ packages to residential/commercial areas in a timely manner
- Loaded packages onto corresponding vehicle for efficient deliveries
- Cleaned company vehicle and checked fuel levels regularly
- Implemented safe driving skills to ensure timely and secure transport of packages
- Ensured careful handling of packages during delivery
- Enhanced route efficiency by properly using navigation and GPS technology
- Participate in training events to ensure proper protocols are met
- Perform other duties as assigned
Account Manager
Rent-A-Wheel
Hermosa Beach, USA
08.2015 - 11.2017
- Contacted all customers whose Rental Agreements had expired
- Reached out to references for accounts lacking communication to ensure follow-up
- Conducted home visits on past due accounts to assess situations and encourage resolution
- Scheduled voluntary return of merchandise to streamline inventory management
- Demonstrate diligence, urgency, impartiality, and consistency regarding account management
Delivery Driver/Account Manager
AIM Rental
Inglewood, USA
12.2013 - 08.2015
- Served as lead point of contact for all customer matters, addressing inquiries and resolving issues promptly
- Developed and nurtured strong, long-lasting customer relationships, enhancing customer satisfaction and loyalty
- Coordinated timely and successful delivery of solutions, aligning with customer needs and objectives
- Delivered products to customers, ensuring timely receipt by unloading/loading merch to and from customer's homes and/or company/customer sites
- Executed repossession protocol for returning merchandise to company sites by delivering merch back to company site(s)
Education
General Education - American Sign Language
El Camino College
Torrance, CASkills
- Loading logistics
- Quality control
- Attention to detail
- Self-motivated
- Time management
- Problem solving
- Teamwork
- Adaptable to change
- Self-motivated
- Punctuality
- Organizational skills
- Communication
- Loading logistics
Timeline
Mail Handler
United States Post Office
11.2022 - Current
Delivery Driver
Amazon
11.2017 - 08.2022
Account Manager
Rent-A-Wheel
08.2015 - 11.2017
Delivery Driver/Account Manager
AIM Rental
12.2013 - 08.2015
General Education - American Sign Language
El Camino College