Hi, I’m
Robert Tappe
Wheeling,West Virginia (WV)
Summary
Highly motivated Document Processor with a specialty in attention to detail. Also a former Pharmacy Tech of five years. Expert in accurately executing instructions necessary for both the production of legal documents and the filling of prescription orders, alike. Exceptional computer skills. Strives for the utmost in communication with co-workers and customers.
Overview
17
years of professional experience
1
Certification
Work History
Door Dash
Delivery Driver
08.2024 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered food and groceries to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
Gordon Rees
Senior Documentation Specialist
06.2024 - 08.2024
Job overview
- Transmitted documents, organized revisions and tracked changes.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Converted documents from one application to another.
Epiq
Senior Documentation Specialist
08.2021 - 06.2024
Job overview
- Collaborated closely with regulatory departments to ensure compliance with industry standards in all published materials.
- Reduced errors in documentation by conducting thorough reviews and implementing quality control measures.
- Enhanced workflow efficiency by creating comprehensive templates for frequently used documents.
- Ensured accuracy of technical materials through meticulous proofreading, editing, and formatting processes.
Williams Lea
Document Processor
04.2019 - 08.2021
Job overview
- Participated in regular team meetings to discuss ongoing projects and address any challenges or areas for improvement.
- Managed multiple priorities effectively, often working on several projects simultaneously while meeting all deadlines.
- Maintained communication with lawyers about the specific nature of their requests
Kroger
Certified Pharmacy Technician
10.2018 - 03.2019
Job overview
- Oversaw the processing of prescriptions and the dispensing of medications, and contacted doctors and insurance companies on behalf of the patient.
- Worked on a number of tasks simultaneously and quickly while remaining accurate above all else.
- Addressed customer service concerns - I quickly learned that the best way to be helpful while dealing with a customer's issue is to remain calm and listen while focusing on empathy
Morristown Pharmacy
Certified Pharmacy Technician
06.2018 - 10.2018
Job overview
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Maintained drug inventory levels by ordering necessary medications and supplies.
Kroger
Certified Pharmacy Technician
01.2014 - 06.2018
Job overview
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Stocked, labeled and inventoried medication to keep accurate records.
- Coordinated verification and filling of more than 250 daily prescriptions in high-volume retail pharmacy environment.
- Communicated directly with doctors offices via telephone, fax, and email.
Mail America
Printer Operator
02.2014 - 02.2015
Job overview
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Checked job information at each press to verify that correct ink was delivered.
- Produced high quality finished printed material in timely and efficient manner.
Mountain Mama's Bike And Kayak Rentals
Rental Coordinator
05.2012 - 08.2013
Job overview
- Maintained fleet of bicycles, kayaks, and stand-up paddle boards to ensure customers had gear that was in top working order.
- Went over proper techniques and safety procedures in order to maximize rental enjoyment and minimize customer risk.
- Mapped enjoyable routes on the river, creeks, and bike trails so that I could recommend safe and fun trips based on individual level of expertise.
- Ensured that all paperwork was completed and filed properly in an easily accessible manner.
- Business front also functioned as the Greyhound bus stop, so selling tickets, preparing luggage, and determining each passenger's best route was also included in the job description
Campus Canteen
Food Delivery Driver
08.2010 - 05.2012
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed records of sales, payments and completed or in-progress deliveries.
- Communicated customer complaints, requests and feedback to restaurant management for swift resolution.
Arizona State University Bookstore
Starbucks Barista
07.2007 - 05.2010
Job overview
- Listened carefully to customer requests and created personalized, artisan beverages, which helped to improve sales.
- Received training and certification from Starbucks to represent brand and guide product selection by customers.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
West Virginia UniversityMorgantown, WV
Associate of Science from Chemistry
Arizona State UniversityTempe, AZ
Associate of Science from Chemical Engineering
University Overview
- Recipient of National Merit Scholarship
Wheeling Park High SchoolWheeling, WV
High School Diploma
2005
Skills
- Multitasking
- Data entry
- Pharmacy and customer records management
- Advanced math skills
- Patient confidentiality
- Microsoft Office (Especially Excel and Word)
- Some background in coding (C and HTML)
Certification
- Certified Pharmacy Technician (CPhT)
Timeline
Delivery Driver
Door Dash
08.2024 - Current
Senior Documentation Specialist
Gordon Rees
06.2024 - 08.2024
Senior Documentation Specialist
Epiq
08.2021 - 06.2024
Document Processor
Williams Lea
04.2019 - 08.2021
Certified Pharmacy Technician
Kroger
10.2018 - 03.2019
Certified Pharmacy Technician
Morristown Pharmacy
06.2018 - 10.2018
Printer Operator
Mail America
02.2014 - 02.2015
Certified Pharmacy Technician
Kroger
01.2014 - 06.2018
Rental Coordinator
Mountain Mama's Bike And Kayak Rentals
05.2012 - 08.2013
Food Delivery Driver
Campus Canteen
08.2010 - 05.2012
Starbucks Barista
Arizona State University Bookstore
07.2007 - 05.2010
West Virginia University
Associate of Science from Chemistry
Arizona State University
Associate of Science from Chemical Engineering
Wheeling Park High School
High School Diploma
Similar Profiles
Courtney DouglassCourtney Douglass
Food Delivery Driver at Self-employed Via Door Dash and Uber EatsFood Delivery Driver at Self-employed Via Door Dash and Uber Eats
Jason LynnJason Lynn
Delivery Driver at Uber/Door DashDelivery Driver at Uber/Door Dash
Jana TaylorJana Taylor
Delivery Driver at Uber, Door Dash, InstacartDelivery Driver at Uber, Door Dash, Instacart
David CuddyDavid Cuddy
Delivery Driver at Door DashDelivery Driver at Door Dash
Alexis KellyAlexis Kelly
Head Coach at Wheeling Jesuit UniversityHead Coach at Wheeling Jesuit University