Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Finishing
East Jordan Iron works
Elmira
02.2025 - Current
Monitored temperature levels during finishing processes to ensure quality standards were met.
Troubleshot problems encountered during the finishing process quickly and efficiently.
Performed preventative maintenance on machines used in the finishing process.
Smoothed final surfaces by removing excess mortar and finishing joints.
Ensured all finishing activities adhered to safety standards and regulations.
Assisted co-workers with tasks related to product assembly or finishing processes.
Adhered to environmental and safety regulations in finishing processes.
Coordinated with other departments regarding product flow through the finishing line.
Route Sales Representative
Schwan's Home Service
Gaylord
01.2011 - 08.2024
Conducted daily pre-trip inspections of delivery vehicles.
Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
Provided excellent customer service by answering questions and resolving complaints in a professional manner.
Utilized effective problem solving skills when resolving customer issues.
Adhered to company safety policies while operating company vehicle.
Responded quickly to customer inquiries regarding products or services.
Monitored stock levels on route trucks to ensure accuracy of inventory counts.
Delivered product to customers in a safe and courteous manner.
Loaded, unloaded, and delivered product in a timely manner.
Developed and maintained relationships with current customers.
Developed and implemented strategies to increase sales volume.
Resolved any customer complaints promptly and professionally.
Ensured compliance with all federal, state, local laws governing transportation of goods.
Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Route Sales Representative
True Green Chem Lawn
Troy
04.2009 - 11.2010
Conducted daily pre-trip inspections of delivery vehicles.
Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
Provided excellent customer service by answering questions and resolving complaints in a professional manner.